Network Operations Center Engineer
2 days ago
Role Overview
The NOC Engineer will be responsible for
monitoring, managing, and maintaining telecom and optical network infrastructure
, ensuring high availability, performance, and fault resolution. The role requires hands-on experience in
NMS/EMS/OSS platforms
,
GPON
, and
MPLS-based
backbone networks used in large-scale telecom or fiber projects.
Network Monitoring & Operations
- Monitor network elements and links using
NMS (Network Management System)
and
EMS (Element Management System)
tools. - Identify faults, performance issues, and alarms on
GPON / MPLS / DWDM / SDH
networks. - Escalate critical network incidents to L2/L3 engineers and coordinate with field teams for restoration.
- Maintain real-time visibility of uptime, link utilization, and device health.
Incident & Problem Management
- Log and track all incidents in the
OSS (Operational Support System)
or ticketing platform. - Analyze network outages, identify root causes, and recommend preventive actions.
- Ensure SLA adherence for incident resolution and reporting.
Configuration & Maintenance
- Assist in the configuration and provisioning of
OLT, ONT, Routers, Switches, and Core Devices
. - Support firmware upgrades, backups, and network configuration documentation.
- Coordinate with OEM vendors (e.g., Huawei, Nokia, Tejas, Cisco, Ciena) for troubleshooting and TAC support.
Please share the copy of resume at and keep CC to if interested.
Regards,
Dhirendra
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