Business Consulting- Mobile Telephony Project Analyst

Key Responsibilities

• Assist the Project Manager and Product Management Team in planning and delivering the global mobile service initiative, ensuring tasks are completed on time and within scope
• Research and evaluate mobile solutions other comparable offerings, providing insights and recommendations to support product selection and strategic decision-making
• Coordinate end-to-end onboarding processes for selected vendors, including due diligence checks, documentation management, and compliance with internal policies and procedures
• Support the drafting, negotiation, and revision of contracts with suppliers, resellers, and channel partners, ensuring clarity of deliverables, responsibilities, and favourable commercial terms
• Liaise with internal stakeholders across legal, procurement, compliance, and commercial functions to gather requirements, share progress updates, and resolve project-related issues
• Maintain accurate project documentation, including meeting notes, action logs, risk registers, and progress reports, ensuring transparency and traceability throughout the project lifecycle
• Identify, assess, and mange project risks, ensuring timely mitigation and resolution of issues
• Create and manage detailed project plans, timelines, ensuring all milestones are met
• Act as a primary point of contact for stakeholders, providing regular updates on key milestones, risks and issues
• Coordinate internal teams and external vendors to deliver technical and operational aspects of the project
• Facilitate effective communication and collaboration across squads, to ensure smooth and efficient delivery of the project
• Providing monthly reporting as part of internal governance and controls
• Work closely with stakeholders and the product team to gather and document requirements for the project
• Create user stories and acceptance criteria, to guide the development team
• Create user comms and notifications for users and other departments

Essential Skills/Experience

• Proven experience in a project analyst, project support, or similar role within a complex, multi-stakeholder environment
• Strong understanding of project delivery processes, particularly in support of technology or telecommunications initiatives
• Experience coordinating vendor onboarding, including due diligence, compliance, and documentation processes
• Familiarity with risk management principles and supporting risk identification and mitigation activities
• Demonstrated experience in supporting contract negotiations and managing contractual changes
• Exposure to commercial discussions with third parties, such as resellers, channel partners, or suppliers is desirable
• Strong research and analytical skills, with the ability to evaluate market solutions and present clear recommendations
• Excellent written and verbal communication skills, with the ability to communicate effectively across technical and non-technical audiences
• High attention to detail and strong organisational skills, with the ability to manage multiple tasks and priorities concurrently
• Proficiency in Microsoft Office tools (e.g. Excel, PowerPoint, Word) and experience with Agile methodologies and tools (e.g., JIRA, Confluence, ServiceNow)
• Ability to work independently and collaboratively within cross-functional teams in a fast-paced, international environment
• Solid understanding of Enterprise Voice and Unified Communications Systems for end users
• High degree of interpersonal skills and the ability to communicate effectively is essential
• Passionate about problem solving and customer service, a team player with a positive attitude who enjoys helping people and can communicate with all levels of the business
• Excellent communication skills, with the ability to listen, understand and present clear solutions to problems
• English written and verbal skills are mandatory with German written and verbal skills are an added benefit
• Self-motivated, can stay focused in the middle of distraction and to able to adapt to a changing environment

Requirements

• 4+ years of experience in a project analyst, project coordinator or similar support roles
• Experience working within structured project management frameworks, with strong knowledge of Agile and Waterfall methodologies
• A university degree or equivalent qualification in a relevant field such as Information Technology, Business Management, or Telecommunications
• Familiarity with governance, risk, compliance, and change control processes within a large enterprise
• Relevant experience working within large corporate organisations is essential
• Ability to work well under pressure and adapt to changing situations