Front Office Executive/ Counselling
2 hours ago
Role & responsibilities:
- New Registration, counseling for chargeability, admission for regular cash paying patients , ECHS & other Corporate patients
- Completion of corporate documentations & Escorting to their respective wards.
- Processing & Update the Corporate (excel) file both on paper and in the module, communicating through mail to respective HODs regarding., Staff Admission, Staff Dependants, Beas, VIP pt
- Issue Calling Code to the pt. attendants so that they can call out side from the hospital
- Counseling and Admissions (including Upgrade Surgeries)
- Visitor passes. Codes & update the Calling Code (excel) file and for activation mail to IT helpdesk & team leader
- Doctor change request in case pt. need to shift in another specialty Up gradation of Remarks for any kind of message
- Guest queries & Room Booking for expected admissions for next few days
- Handling Billing queries for routine pt. attendants
- Any other task assigned by the HOD and the Management
Preferred candidate profile:
Experience- Minimum 1 Year of relevant experience
Qualification- Graduation Mandatory
All 3 Shift Mandatory
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