nlp analyst
2 weeks ago
Responsibilities:
- Build content for chatbot and define an efficient process for identifying targeted follow-up questions based on keywords.
- Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot's capabilities.
- Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.
- Understand how Natural Language Processing and Machine Learning are integral to chatbot development.
- Analyze chat history and optimize intents.
- Experiment with different content formats and styles to deliver unique user experiences.
- Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.
- Create conversational flows to suit the requirements.
- Train the chatbot accordingly to understand the linguistic variations of diverse types of users.
- 2+ years of hands on experience in Machine Learning OR Artificial intelligence related to Natural language processing and or Computational linguistics
- In Depth knowledge & usage of Dialog Flow. Certifications or expertise on other platforms like Rasa NLU, IBM Watson, Amazon Lex & Alexa, Nuance Nina, , etc. is an added advantage
- Experience in either Java or C/C++ and any one of scripting languages like Perl/Python/ JavaScript
- Good knowledge on content categorization algorithms (Preferred)
- Research, design and development of natural language processing algorithms (Preferred)
- Application of machine learning algorithms and techniques for natural language processing.
- Experience with supervised and unsupervised machine learning techniques.
- Sound knowledge in Syntax and Semantic processing using statistical methodologies and/or Chatscript
- Experience in applied linguistics & NLP
- Expert in English language (vocabulary & sentence formation)
- Graduate in Engineering OR Master's in Computer Applications
- Having Machine Learning or AI certifications would be an added advantage
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