Customer Relationship Management Executive

1 day ago

Kerala, India The Bellagio Full time ₹ 3,20,000 - ₹ 3,60,000 per year

Now Hiring: CRM & Tele-calling Executive – Luxury Residential Lead Management

Location : Nagpur, Maharashtra (On-site, Full-Time)

Company : The Bellagio by Ramnath Group

Industry : Real Estate, Property Development, Sales & Marketing

Seniority Level : Mid-level

Employment Type : Full-time

Salary : ₹3,20,000 – ₹3,60,00 per annum + highest performance-linked commission in Nagpur

Start Date : Immediate

About the Role

The Bellagio by Ramnath Group is a one-of-a-kind luxury township under development in Nagpur, offering a lifestyle inspired by five-star hotels, rooftop indulgence, and resort-grade amenities. As we build Central India's most exclusive skyline community, we are looking to hire a CRM & Tele-calling Executive to lead our front-line communication with high-value leads.

This is a voice-led, performance-driven role best suited to CRM professionals who can turn cold leads into site visits and interest into action , while managing high-net-worth buyer communication with grace and confidence.

Project Snapshot

  • India's first hotel-themed residential township in Central India
  • Homes priced ₹1 Cr – ₹4 Cr | 3BHK, 4BHK, 4.5BHK, and 5BHK townhouses
  • 20,000 sq. ft. rooftop Sky Club , largest in the region
  • 18-hole chip-and-putt golf course designed by Jon Hunt & Aashish Vaishnava
  • Developed by Ramnath Group , with over 20 years of real estate leadership

Key Responsibilities

  • Engage inbound and outbound leads via calls, WhatsApp, and email
  • Qualify lead intent, profile, and buying capacity; log all details in CRM
  • Pitch the project within 45–60 seconds of connection, using high-conviction storytelling
  • Schedule and confirm site visits with precise buyer profiling
  • Manage all communications through WhatsApp Business, voice notes, and multimedia tools
  • Maintain lead-stage accuracy and structured follow-ups in CRM
  • Collaborate with the Sales Team to hand off qualified site visits for conversion
  • Participate in campaign-based lead revival and retargeting

Requirements

  • 2–5 years of experience in real estate tele-calling, luxury CRM, or HNI client management
  • Strong command over English and Hindi (Marathi preferred)
  • Comfortable working on Saturdays and Sundays (Tuesday off)
  • Familiar with CRM systems such as
  • Strong attention to detail, follow-up, and verbal articulation
  • Must be based in Nagpur or willing to relocate

Performance Expectations

  • 60+ calls/day, 25+ live conversations
  • Minimum 30 confirmed site visits/month

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