Elite Relationship Manager

1 day ago

Delhi NCR, India Matrimony Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Role & responsibilities -

  • The Relationship Manager/ Senior Relationship Manager is expected to interact with HNI clients, celebrities, politicians and business tycoons.He/she is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners.

Key Responsibilities:

  • Welcoming the customer on-board and create a Member Profile
  • Searching, screening, short listing of relevant profiles, establishing a bond with the customer , initiating meeting between members and creating Success Stories
  • Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
  • Managing a set customer portfolio , responsible for customer retention and new customer acquisitions

Skill and Competencies required:

  • Excellent command over Hindi language, fluency in English ,customer service experience with aptitude for sales
  • High Emotional quotient, client management Skills
  • Punctuality & Presentation skills

Behavioral

  • Values Integrity / Honesty / Respect
  • Communication Oral & Written skills / Listening
  • Executive Presence
  • Business / Telephone Etiquette
  • Influencing Skills
  • Empathy
  • Self-driven / Initiative
  • Ability to manage stress and ability to adapt to cater to client management
  • Willingness to learn

Interview address - A-23, ground floor , JDKD corporate Park Building , Mohan Estate, Mathura road, New Delhi Landmark Sarita vihar Metro station.

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