Guest Relation Executive

1 day ago


Goa, India The Sanctuary Bar & Kitchen, Goa Full time ₹ 1,80,000 - ₹ 2,20,000 per year

COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN)

LOCATION:- VAGATOR, NORTH GOA

DEPARTMENT:- FRONT OFFICE

POSITION:- GUEST RELATION EXECUTIVE

DUTIES AND RESPONSIBILITIES:

Ø Welcoming guests in a friendly and professional way

Ø Addressing and escalating customer complaints

Ø Review arrival lists to welcome guests

Ø Attend to VIP guests and answer their inquiries

Ø Provide information about area, venues and promote services

Ø Anticipate guest needs and build rapport with customers

Ø Offer assistance with certain tasks Conformation of Reservations, Text Messages etc..

Ø Ensure compliance with health and quality standards

REQUIREMENT SKILLS:

Ø Proven experience as a Guest Relations Officer And Executive

Ø Familiarity with hospitality industry standards

Ø Proficiency in English; knowledge of additional languages is a plus

Ø Computer literacy

Ø A customer-oriented and professional attitude

Ø An outgoing personality

Ø Outstanding communication abilities

Ø Excellent organizational and time-management skills

Ø Diploma in Hospitality Management is preferred

Interested Candidate can share resume to Whatsapp:

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Experience:

  • Total Work: 2 years (Preferred)

Language:

  • Hindi, English (Required)

Work Location: In person



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