Client Account Manager
23 hours ago
- Act as the strategic partner and trusted advisor for key client accounts in the IT staffing space.
- Drive account mining and expansion, identifying opportunities to open new verticals/domains and maximize wallet share.
- Lead efforts to acquire new client logos, positioning the company as a preferred staffing partner.
- Develop quarterly and annual revenue growth strategies, ensuring consistent business expansion.
- Anticipate market shifts and client hiring trends, providing accurate forecasts and insights to leadership.
- Partner with company leadership to secure and manage CXO/leadership-level meetings with clients.
- Negotiate high-value contracts, optimize margins, and establish long-term commercial partnerships.
- Oversee delivery excellence by aligning recruitment teams with client needs, ensuring SLA adherence.
- Track and report account health, revenue forecasts, and growth projections to senior management.
- Proactively resolve escalations, ensuring client confidence and long-term retention.
Requirements
- 6 to 11 years of experience in IT staffing, with at least 6 years in strategic account/client management.
- Proven track record in account mining, revenue growth, and new client acquisition.
- Strong commercial acumen with expertise in negotiation, forecasting, and revenue planning.
- Deep understanding of IT hiring trends, staffing market dynamics, and compliance requirements in India.
- Excellent relationship management skills with the ability to influence at CXO/leadership level.
- Flexible to work with clients across multiple geographies and time zones.
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