
Sales Team Leader
1 day ago
We are seeking an experienced and results-driven Sales Team Lead who will be responsible for leading a team focused on Sales. This role requires strong leadership skills, the ability to manage and motivate a team, and ensure high levels of customer satisfaction.
Preferred candidate profile
- Minimum 3 years of experience in a Team Leader
- Experience of involvement in driving the team of Revenue function
- Experience of Call centre
- Should know Kanada Language
Key Responsibilities:
- Lead and manage the team to meet and exceed Sales Targets
- Monitor and analyze team performance, providing feedback and coaching as necessary.
- Handle escalated customer issues, ensuring a swift and satisfactory resolution
- Collaborate with other departments to ensure a seamless sales process.
- Maintain up-to-date knowledge of industry trends and customer needs
- Prepare and present regular reports on team performance and metrics.
- Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
- Maintain Agent Wise revenue Pipeline.
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