Software Support Executive

14 hours ago

Bagh Swaniya Bhopal Madhya Pradesh, India eR4u Technologies Pvt Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Location - Bhopal

Experience -1 to 5 years

Education - B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree /

Any Specialisation

Salary - (As per the experience and Interview)

Tech Support for ERP: eR4u –

We are looking for a Software Support Executive for an ongoing software service that ensures

the maintenance of a ready software solution. This service includes troubleshooting client

issues, resolving queries, handling client inbound and outbound calls.

Responsibilities

■ Conduct online training sessions for newly onboarded clients.

■ Answer to the customers' technical issues through incoming & outgoing calls.

■ Diagnose, troubleshoot, and identify solutions to resolve customer issues.

■ Follow standard procedures for the proper escalation of unresolved issues to the

appropriate internal teams.

■ Provide prompt and accurate feedback to customers.

■ Ensure proper recording and closure of all issues.

■ Prepare accurate and timely reports.

■ Document knowledge in the form of knowledge base tech notes and articles.

Requirement

■ Should have knowledge in the software industry & Call based Client support

■ High customer and service orientation

■ Proven working experience in technical support,

■ At best, practical help desk or customer support experience

Skill :

■ Strong problem-solving skills.

■ Excellent client-facing skills.

■ Excellent written and verbal communication skills

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

  • Software Support Engineer

    11 hours ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India ER4U Full time ₹ 2,40,000 per year

    Location - BhopalExperience -0 to 4 yearsEducation -B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree / Any SpecialisationSalary - (As per the experience and Interview)We are looking for a Software Support Executive is an ongoing service that ensures the maintenance of a custom software solution. This service includes fixing bugs,...

  • Chat Support Executive

    1 week ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India Magnum Group Bhopal Full time

    Or You Come Directly for Interview at below mention Address just bring Hard copy of Resume Interview Timings : - 10 AM TO 5PM **Job Type**: Full-Time, Permanent **Education**: - Minimum 12th Required **Experience**: - Fresher And Experienced both can apply **Full Address**: Ground floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near...

  • Customer Support Associate

    2 days ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Position - Customer Support Executive Designation - Executive Eligibility - Graduate / Undergraduates (with non-regular courses can apply) **Skills - Excellent English Communication Skills (Written & Verbal)** Salary - Upto 15000 CTC (Including PF + ESIC), Take Home - 12500/ - Shifts - Rotational Shifts (including night shifts) - 05 Days working, 2...

  • Mis Executive

    2 weeks ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India Notion Insurance Broker Pvt Ltd Full time

    **Job Title**: MIS Executive **Location**: Bhopal **#Job Description**: **#Key Responsibilities**: - **Management Information System (MIS)**: Maintain and update the company's MIS database regularly. Ensure the accuracy and timely availability of data for reporting. - **Lead Generation**: Actively participate in lead generation activities, ensuring...

  • Field Sales Executive

    4 days ago

    Bhopal, Madhya Pradesh, India SYSTART SOFTWARE Full time

    Systart Software Looking For Field Sales Executive in Bhopal Location Qualification - MBA/Any Graduate/PostGraduated Salary - 10000-20000 ( Bike/Scooty - Compulsory) Sales Experienced - Minimum 6 Month to 2 years Job Description - We are hiring for Field Sales Executive who can promote and sell our software and website product services in the...

  • Customer Support Executive

    1 week ago

    Bhopal, Madhya Pradesh, India IZI Full time

    Position Title: Customer Support Executive Years of Experience: 2+ Years Work Model: Work From Office Location: Bhopal **Key Responsibilities**: - **Lead Generation & Conversion**: Identify potential leads, engage effectively, and convert them into loyal customers through strategic communication and relationship-building. - **Inside Sales Support**:...

  • IT Support Executive

    2 days ago

    Bhopal, Madhya Pradesh, India Newrise Technosys Pvt Ltd Full time

    NEWRISE TECHNOSYS PRIVATE LIMITED Hiring - IT Support Executive Roles and responsibilities: - **Benefits**: - Health insurance - Provident Fund Shift: - Morning shift **Experience**: - total work: 1 year (required) Work Location: In person

  • Back Office Associate

    21 hours ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India AGPH Books (AG Publishing House) Full time

    Previous work experience as an Office Executive. - Excellent organisational skills. - Knowledge of computer operating systems and MS Office & word software. - Ability to work as part of a team. - Excellent written and verbal communication skills. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day...

  • Customer Support Executive

    6 days ago

    Bhopal, Madhya Pradesh, India WebJol Technologies LLP Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • IT Support Executive

    1 week ago

    Indore, Madhya Pradesh, India Anaxee Digital Runners Full time

    **Job role**: - We are looking for a skilled IT & Support Help desk executive who can work with our IT team and provide support to our employees & field-executives, both on-premises and off it. You will be responsible for answering inquiries, troubleshooting hardware and software issues, and documenting said issues. Provide support to our field executives...