Software Support Engineer

3 days ago

Bagh Swaniya Bhopal Madhya Pradesh, India ER4U Full time ₹ 2,40,000 per year

Location - Bhopal

Experience -0 to 4 years

Education -B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree / Any Specialisation

Salary - (As per the experience and Interview)

We are looking for a Software Support Executive is an ongoing service that ensures the maintenance of a custom software solution. This service includes fixing bugs, resolving queries, developing new features and code updates.

Responsibilities

■ Should perform online & offline demos for clients.

■ Providing help and answers to the customers' technical issues through incoming & outgoing calls.

■ Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.

■ Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.

■ Provide prompt and accurate feedback to customers.

■ Ensure proper recording and closure of all issues.

■ Prepare accurate and timely reports.

■ Document knowledge in the form of knowledge base tech notes and articles.

Requirement

■ Should have knowledge in the software industry & online Client support

■ High customer and service orientation

■ Proven working experience in enterprise technical support,

■ At best, practical help desk or customer support experience

Skill :

■ Strong problem-solving skills.

■ Excellent client-facing skills.

■ Excellent written and verbal communication skills.

Intrested candidates can share theit resume on WA or directly come for interview at TBI Technologies

Address: 451/452, 4th Floor, Pacific Business Center, Hoshangabad Rd, above DMart, Bhopal, Madhya Pradesh

Job Types: Full-time, Permanent

Pay: ₹10, ₹20,000.00 per month

Ability to commute/relocate:

  • Bagh Swaniya, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • .NET: 1 year (Preferred)

Language:

  • English (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

  • Software Support Executive

    4 days ago

    Bagh Swaniya, Bhopal, Madhya Pradesh, India eR4u Technologies Pvt Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Location - BhopalExperience -1 to 5 yearsEducation - B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree /Any SpecialisationSalary - (As per the experience and Interview)Tech Support for ERP: eR4u – We are looking for a Software Support Executive for an ongoing software service that ensuresthe maintenance of a ready software solution....

  • Software Engineer

    3 weeks ago

    Bhopal, India Star Software Full time

    Company Description -Star offers various services, including custom products and its own SAAS products. We work on Metal industry custom projects solely for North America and Europe. Visit our website, https://starsoftware.co/, for further details. ResponsibilitiesTake end-to-end responsibility for features – from discovery and design to delivery and...

  • Software Engineer

    3 weeks ago

    Bhopal, India Star Software Full time

    Company Description - Star offers various services, including custom products and its own SAAS products. We work on Metal industry custom projects solely for North America and Europe. Visit our website, for further details. Responsibilities Take end-to-end responsibility for features – from discovery and design to delivery and deployment. Analyze and...

  • Customer Support Intern

    10 hours ago

    Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd Full time

    We at Magnet Brains Software Technology Pvt. Ltd. are looking for a Customer Support Intern to join our team. **Internship Details**: 1. Duration: 2 Months 2. Stipend: ₹5,000 per month 3. Location: E-3/49, 3rd Floor, 10 No. Market, Arera Colony, Bhopal (M.P.) **Responsibilities**: 1. Assist customers by learning about company products/services. 2....

  • Software Engineer

    3 weeks ago

    Bhopal, India Star Software Full time

    Company Description -Star offers various services, including custom products and its own SAAS products. We work on Metal industry custom projects solely for North America and Europe. Visit our website, for further details.ResponsibilitiesTake end-to-end responsibility for features – from discovery and design to delivery and deployment.Analyze and maintain...

  • Application Support Specialist

    3 weeks ago

    Bhopal, India Star Software Full time

    Company DescriptionStar Software is an AI-powered automation company that revolutionises document processing and workflows. Our expertise lies in processing complex documents and reports to enable precise data extraction. Our technology stack, driven by AI, OCR, and RPA, ensures accuracy, efficiency, and seamless integration into existing workflows.Role...

  • Application Support Specialist

    3 weeks ago

    Bhopal, India Star Software Full time

    Company Description Star Software is an AI-powered automation company that revolutionises document processing and workflows. Our expertise lies in processing complex documents and reports to enable precise data extraction. Our technology stack, driven by AI, OCR, and RPA, ensures accuracy, efficiency, and seamless integration into existing workflows. Role...

  • Application Support Specialist

    3 weeks ago

    Bhopal, India Star Software Full time

    Company DescriptionStar Software is an AI-powered automation company that revolutionises document processing and workflows. Our expertise lies in processing complex documents and reports to enable precise data extraction. Our technology stack, driven by AI, OCR, and RPA, ensures accuracy, efficiency, and seamless integration into existing workflows.Role...

  • Software Engineer

    1 week ago

    uttar pradesh, India Eastern Software Solutions Full time

    Job Title: Software Engineer (D2K)Job Location: Lotus Business Park, Noida 127Work Mode: OnsiteWorking Days: 5.5 DaysResponsibilities:SQL/PLSQLD2K (1-4 Years)Requirements:Any Tech Graduate1–4 years of D2KCommunication skillsCompany Link: https://g.co/kgs/NaAgvZz https://www.linkedin.com/company/eastern-software-solutions/

  • Principle Software Engineer

    1 week ago

    uttar pradesh, India Brightly Software Full time

    Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobBrightly Software...