Analytics Operations Analyst

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

We are a group of Workday analysts who love food and having fun We work cross functionally with multiple business partners, and support each other as we problem solve the data analysis needs within Workday's Core Applications (HR, Fin, PSA). As an Analytics Operations Analyst, you will work to support their operations with some of the most innovative and intelligent business system analysts with a vast knowledge of the analytical tools within Workday so that you can make the experience in Workday the best it can be. Do you love trivia and feel compelled to test your knowledge every other week on a potpourri of topics? Then we would love to have you join our team.

About the Role

Workday is looking for an Analytics Operations Analyst, focused on reporting, with a passion for learning, helping business partners operations and data analysis. The ideal candidate brings a thorough understanding of Workday reporting frameworks, has the ability to execute processes, debug and analyze issues, and solutions with the extensibility of Workday's reporting tools, monitoring analytics operations processes. Good communication skills (written and verbal) and an ability to partner with our data business counterparts to solve the data analysis reports and meeting overall business objectives through data-driven insights and process improvements are a must. This position is located in Pune, India.

Responsibilities:

• Collaborate with internal partners to make changes as per requirements in business operations, by making changes to Workday analytics platforms like reports, dashboards and configurations that conform to standard methodologies and provide support to data driven insights.

• Havin domain knowledge to provide resolution in expected time frame and work multi-functionally in Workday HR and Finance business operations.

• Manage and prioritize incidents and service requests

• Conducting root cause analysis and providing resolution for recurring raised tasks

• Proactively monitoring live data analytics reports, data dashboards and planning integrations and troubleshooting issues

• Work closely with stakeholders and cross teams during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance signoff

• Engineering Workday PRISM and Discovery Boards solutions as per operations requests

• Continuously transforming data visualizations to support operational needs

• Stay updated with bi-yearly Workday product releases to provide efficient solutions and operational methodologies

• Develop and maintain documentation for operational procedures, troubleshooting guides, and system configurations.

• Develop technical expertise in various Workday technologies, including but not limited to, the reporting and analytics framework and security framework.

About You

Basic Qualifications:

• 5+ years of professional experience in a data analyst role

• 5+ years working within an Workday HCM/Finance system

• 5+ years of supporting resolutions to business operations incidents

• Bachelor's or equivalent experience in Data Science, Computer Science, Information Technology, or related field

Other Qualifications:

• Experience with Workday Prism and Adaptive Planning is a plus .

• Excellent problem solving and troubleshooting skills.

• Demonstrable knowledge of business operations requirements and adapting changes

• Expertise in communicate data into significant items for various audiences, including but not limited to, functional end-users and executive partners.

• Enjoy communicating and collaborating, and establishing positive relationships with all levels of an organisation

• Excellent interpersonal skills.

• Experience of working in an agile environment

Our Approach to Flexible Work
 

With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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