Guest Service Associate

2 weeks ago


Gurgaon, Haryana, India IBIS Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Job Description
As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.

  • Greet and seat guests in a friendly and professional manner
  • Take food and beverage orders accurately and efficiently
  • Serve meals and drinks while adhering to high standards of presentation
  • Anticipate guest needs and respond promptly to requests
  • Maintain cleanliness and organization of the dining area
  • Collaborate with kitchen staff to ensure timely and accurate order delivery
  • Handle cash and credit card transactions with precision
  • Assist in setting up and breaking down dining areas for various events
  • Provide information about menu items, specials, and promotional offers
  • Ensure compliance with food safety and hygiene regulations
  • Contribute to a positive team environment by supporting colleagues

Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Strong service-oriented personality with a passion for hospitality
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Demonstrated problem-solving abilities and attention to detail
  • Basic computer skills for operating point-of-sale systems


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