Mid-Market Relationship Manager

5 days ago

Delhi Mumbai NCR Pune, India Ardor Talent Solutions Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Mid-Market Relationship Manager (RM)

Position Overview: Our client, a leading institution in the BFSI sector, is seeking an experienced and results-driven Mid-Market / Emerging Corporate RM to join their dynamic Commercial Finance team. This role will involve a blend of credit assessment, business development, portfolio management, and customer relationship management. The ideal candidate will have a strong background in the financial services industry and be adept at building relationships with corporate clients while driving business growth.

Key Responsibilities:

  • 360 Credit Assessment: Conduct detailed analysis of clients' financials and business operations. Collaborate with the Risk Management team to prepare accurate and insightful appraisal notes, ensuring a comprehensive understanding of clients' creditworthiness.
  • Business Development & Client Acquisition: Take the lead in identifying and targeting new clients that align with the Company's risk appetite. Implement strategies for market segmentation and client acquisition. Build and maintain strong relationships with Companys, brokers, law firms, corporates, trade associations, chambers of commerce, and other industry stakeholders. Represent the Company at industry events, trade fairs, and seminars to expand the client base and drive business growth.
  • Collaboration & Solution Delivery: Work cross-functionally with internal teams to deliver tailored financial solutions that meet the unique needs of clients. Foster strong collaboration within the Company to ensure clients receive optimal outcomes, balancing both customer satisfaction and the companys strategic interests.
  • Portfolio Management: Manage and grow a diverse portfolio of corporate clients, ensuring high standards of service delivery and proactive identification of new business opportunities. Maintain and deepen relationships to generate revenue growth from the existing client base.
  • Customer Service Excellence: Ensure exceptional customer service by understanding client needs across their business lifecycle. Offer appropriate Companying products and services, while maintaining a strategic balance between client satisfaction and the Companys business objectives.

Key Qualifications & Skills:

  • Educational Background: An MBA, Chartered Accountant (CA), or relevant graduate degree with 4 to 12 years of experience in relationship management within the BFSI sector.
  • Communication Skills: Excellent verbal and written communication skills with the ability to tailor conversations to diverse client needs, ensuring clear and impactful dialogue that drives business outcomes.
  • Financial Acumen: Strong understanding of financial statements, including balance sheets, profit and loss accounts, and cash flow analysis. Familiarity with basic Companying products and services is essential.
  • Relationship Management: Proven ability to build and maintain long-term client relationships, with a focus on driving business results and ensuring consistent, high-quality service delivery.

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