Testing Associate- Hiring
4 days ago
External job description
- A Device Testing Associate is responsible for executing quality assurance testing on Amazon device components, applications, and services.
- This role focuses on following standardized testing procedures, maintaining quality standards, and contributing to the overall product quality assurance process
Key job responsibilities
- You test small components and features related to an Amazon device, application, or service.
- You follow SOPs and execute tasks assigned to you on a daily basis.
- You strive to meet productivity and quality baselines.
- You acquire knowledge from peers, on-the-job training, and via Device and Quality team-provided content (e.g., SharePoint, Wiki, etc.).
- You use required tools and follow relevant practices that facilitate smoother operations and eliminate process dependencies.
- You seek help from peers and/or your manager when instructions are unclear or if you are uncertain about a procedure.
- In the event of a problem, you are able to proceed when a workaround is recommended.
- You perform predefined test cases without compromising the quality they test for.
- You raise defects for all failures observed and track doubts related to the execution of test instructions through pre-defined mechanisms.
- You track daily execution status using recommended tools and techniques, and provide individual status reports.
- You actively participate in internal cross-training sessions and trainings required by the product team(s) and in your organization.
- You report and track issues per the SLAs and defined guidelines.
- You are responsible for the security and maintenance of the company assets, accessories and devices allocated to you to perform your daily operations.
- You use standard tools for effort and data capture and abide by the regulatory processes defined for ensuring process compliance, confidentiality, and security.
- You contribute to process improvement ideas wherever applicable in your project scope. You may assist in the development of new-hires to help them scale in their role
A day in the life
- Perform systematic testing of device components and features
- Execute predefined test cases while maintaining quality standards
- Document and track test results using standard tools and procedures
- Raise and monitor defects through appropriate channels
- Implement recommended workarounds
- Completed test case execution reports
- Daily status reports
- Quality metrics achievement
- Follow Standard Operating Procedures (SOPs) and quality guidelines
- Maintain security protocols for company assets and testing devices
- Adhere to regulatory requirements and confidentiality standards
- Participate in cross-training sessions and required product team training
- Acquire and maintain up-to-date knowledge of testing procedures
- Assist in training new team members
- Contribute to process improvement initiatives
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