Hiring For Customer Support

4 days ago

Noida, Uttar Pradesh, India Tech Mahindra Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Hello Candidates,

Tech Mahindra is hiring for Customer Service Profile for Voice & Chat Process.

Location - Noida(WFO)

Roles and Responsibilities

  • Manage incoming phone calls.
  • Identify and assess customers needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.

Eligibility

  • Good English communication skill is required.
  • Graduation mandatory.
  • Freshers & experienced both are eligible.
  • Salary will depend on communication skills and previous experience.
  • 5 days working with rotational shifts and off.
  • Immediate joiners are required.

Interested ones can contact HR Ritik / HR Santosh / HR Pragya / HR Pooja or can directly come for walk in interview at below mentioned address and mention "HR Ritik" or "HR Santosh" or "HR Pooja" or "HR Pragya" on top of the resume.

Monday to Saturday (10AM to 3PM)

Office Address - A6 Noida Sec 64, Near Sahara Chowk, Nearest metro station - Noida 62

Carry below list of documents while coming for interview.

  • Hard copy of resume, E-Aadhar card & Pan card
  • All education documents
  • All experience letters

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