Guest Relations Executive
5 days ago
We are looking for a highly capable and dynamic Guest Relations Executive to provide excellent customer service to our visitors and clients, ensuring a positive and welcoming experience throughout their interactions with the NBR Group for our premium high rise residential projects.
Key Responsibilities:
- Greeting and Welcoming : Creating a positive first impression by warmly greeting guests upon arrival and offering assistance.
- Guest Interaction:Addressing inquiries, providing information about the company's projects, services, and properties, and resolving any issues or complaints effectively.
- Customer Service:Delivering exceptional customer service by being attentive, helpful, and responsive to guest needs.
- Reception Duties:Managing the reception area, handling phone calls, emails, and correspondence, and ensuring a clean and organized workspace.
- Sales Support:Assisting with sales efforts by providing information about properties, coordinating viewings, and promoting the company's real estate offerings.
- Event Coordination:Assisting with event planning and execution, including logistics, on-site management, and post-event follow-up.
- Record Keeping:Maintaining accurate records of guest interactions, transactions, and feedback.
- Communication:Maintaining clear and effective communication with guests and other team members to ensure a smooth and positive experience.
Job Type: Full-time
Pay: ₹30, ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Life insurance
Work Location: In person
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