Process Executive
1 week ago
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Work effectively in a team environment to achieve common goals.
- Maintain accurate records of customer interactions and transactions.
- Identify and escalate potential issues to senior management when necessary.
- Continuously improve knowledge and skills to enhance performance.
Job Requirements
- Strong communication and interpersonal skills are essential.
- Ability to work in a fast-paced environment and adapt to changes.
- Basic computer skills and familiarity with software applications are required.
- Strong problem-solving and analytical skills are needed for resolving complex issues.
- Freshers should be able to learn quickly and take on new challenges.
- A strong desire to succeed and grow within the organization is expected.
-
Customer Care Executive – Website Process
1 week ago
Kolkata, West Bengal, India Digital Mitro Private Limited Full time ₹ 3,00,000 per yearHiring: Customer Care Executive – Website Process (US/Night Shift)Looking for a great career opportunity?Join our dynamic team & boost your growthFreshers with excellen communication skill can applyOn job training for freshersCustomer Care ExecutiveWebsite selling ProcessUS / Night Shift - 8pm to 5amGreat Salary | 5 days Week | Saturday & Sunday Week...
-
Dy. HOD Ammonia, Panagarh
2 weeks ago
Kolkata, West Bengal, India Executive Tracks Associates Internal Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIndustryIndustrial ManufacturingExp Required Year(s)LocationWest BengalFunctional AreaOperationsSkills RequiredOperationsDate Opened Mode of JobWork From OfficeMinimize breakdown time with proper execution of start-up / shutdown activities.Proper coordination with Shift Incharge & operating staffEnsuring the plant, equipments, workplace clean & safeEmergency...
-
Process Coordinator
2 weeks ago
Kolkata, West Bengal, India JPK Metallics Pvt Ltd. Full time ₹ 3,00,000 - ₹ 9,00,000 per yearHiring Now: Process CoordinatorLocation: Bentinck Street, Bentinck House, P-15 (2nd Floor), Dalhousie, Kolkata – 700001Position: Full-TimeQualification: Graduate in any discipline (Preference: B.A, Business, or related field)Salary Range: As per Industry StandardAbout the RoleJPK Metallics Pvt. Ltd. is looking for a detail-oriented, analytical, and...
-
Domestic Process
6 hours ago
Kolkata, West Bengal, India Teleperformance (TP) Full timeEmail: Greetings KolkataJoin Our TeamTeleperformance welcomes you to be a part of our dynamic teamJob Role: Customer Care Executive (Domestic Process)Location: Kolkata, Saltlake sector vJob Type: Full-timeAbout the Role:We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you...
-
Kolkata, West Bengal, India Adeeba e Services Full timeCompany Description Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support...
-
Record to Analyze Process Expert
2 weeks ago
Kolkata, West Bengal, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business...
-
Voice Process Executive
10 hours ago
Kolkata, West Bengal, India Precise Infotech Solution Full timeKey Responsibilities:Handle incoming customer queries via phone, email, or chat.Resolve customer complaints efficiently and provide accurate information.Maintain records of customer interactions in CRM.Escalate unresolved issues to the appropriate departments.Ensure high levels of customer satisfaction.Meet performance targets including response time,...
-
AVP – Process Excellence
1 week ago
Kolkata, West Bengal, India Bean HR Full time ₹ 8,00,000 - ₹ 25,00,000 per yearMultiple role available: Manager, Senior Manager, AVP - Process ExcellenceLocation: KolkataThis is an excellent opportunity for an AVP in Process Excellence to implement and drive quality management within the organization. Your responsibilities would entail coordinating and supporting the business with administration of quality, process and business...
-
Kolkata, West Bengal, India RAIDMAX TECHNOLOGIES Full timeCompany Description it is an international contact center Job Description Company Descriptionit is an international contact centerJob DescriptionGreat opening for Customer Care Executive at Raidmax Technologies Pvt. Ltd. (International BPO)Job Location : Dunlop, kolkataFreshers and Experienced Candidates Both Are WelcomeMale and Female both can applyNumber...
-
Non Voice Process Executive
6 days ago
Kolkata, West Bengal, India Wipro Full timeRole & responsibilities -Handling queries of clientsChat and Email processHandling all the backend processProblem Solving5 Days Rotational Night shift and 2 Days rotational week offPreferred candidate profile -Good communication skillsAnalytical skillsManagement skillsAny Freshers are eligible till Graduate (Master's candidates,MBA , BCA, MCA, BTECH, Civil...