Program Manager – Revenue Operation

8 hours ago

Bengaluru, Karnataka, India ZOCAAI Technologies Full time ₹ 12,00,000 - ₹ 18,00,000 per year

About the Role

We're looking for a Program Manager – Revenue Operations to drive operational excellence across our revenue engine — spanning Sales, CX, and Marketing. You'll own end-to-end programs that enhance revenue visibility, streamline processes, and ensure all teams are running in sync to achieve growth targets.

This role calls for a mix of strategic thinking, cross-functional collaboration, and strong program management skills. You'll be the bridge connecting teams, data, and decisions — ensuring that our revenue operations are efficient, predictable, and scalable, becoming a bridge across the teams and making sure cross team efficiency and results are at peak.

 

What You'll Do

  • Lead Strategic Revenue Programs: Design and drive initiatives to optimize lead-to-revenue-retention processes, improve conversion efficiency, and enhance reporting visibility.

  • Cross-functional Coordination: Partner with Sales, Marketing, CX, and Product teams to align goals, track key metrics, and eliminate operational bottlenecks.

  • Process Optimization: Audit and improve existing workflows across CRM, pipeline management, and tying up these functions to finance.

  • Data-Driven Decision Making: Collaborate with analytics teams to build dashboards and frameworks that help leadership make faster, smarter decisions.

  • Revenue Planning & Governance: Support monthly business reviews, GTM planning, and OKR execution for revenue-focused functions.

  • Change Management: Ensure seamless adoption of new tools, playbooks, and process changes across teams.

What We're Looking For

  • 4-6 years of experience in Program Management, Revenue Operations, or Business Operations roles — ideally in a high-growth SaaS or tech-led company.

  • Strong understanding of Sales, Marketing, and CX operations.

  • Hands-on experience with CRM tools (HubSpot, Salesforce, etc.) and data visualization platforms.

  • Excellent project management, communication, and stakeholder management skills.

  • A natural systems thinker — you enjoy creating order, improving workflows, and driving measurable impact.

Skills

  • CRM Proficiency: Expertise in CRM platforms such as HubSpot, Salesforce, or Microsoft Dynamics for managing customer data and pipeline.

  • Data Analysis and SQL: Ability to analyze complex datasets, write SQL queries to extract and manipulate data from databases, and support data-driven decision-making.

  • Excel and Spreadsheets: Strong skills in Excel including pivot tables, formulas, and data visualization techniques.

  • Data Visualization Tools: Experience with tools like Tableau, Power BI, or Metabase

  • Financial Acumen: Understanding of revenue planning and financial reporting integration with operational data.

  • Reporting and Governance: Familiarity with governance frameworks and supporting quarterly business reviews (QBRs), OKRs, and revenue planning.

Why ZOCA

We're building one of the most vibrant ecosystems for growth-minded professionals. At ZOCA, you'll work with passionate teams, own high-impact programs, and help shape how revenue operations scale in a modern SaaS environment.

 

If you're obsessed with structure, efficiency, and business impact — this role is built for you.

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