
IT Support
2 days ago
Job Title: IT Support / IT Administrator (College)
Department: Information Technology
Reports To: Director / HR & Senior IT Manager
Job Purpose:
To ensure smooth functioning of all IT-related systems, including hardware, software, networking, and digital learning platforms, while providing timely support to staff and students for academic and administrative needs.
Key Responsibilities:
- IT Infrastructure Management
Install, configure, and maintain desktops, laptops, printers, projectors, and other IT equipment.
Manage college servers, Wi-Fi networks, firewalls, and LAN/WAN connections.
Monitor system performance and troubleshoot issues promptly.
- User Support & Troubleshooting
Provide technical support to faculty, staff, and students for hardware/software issues.
Assist in setting up online classes, smart classrooms, and digital learning tools.
Train staff on using basic IT systems and applications.
- Software & Applications
Maintain and update college management systems (ERP, attendance, exam, library, etc.).
Install and update licensed software and ensure compliance with IT policies.
Support online examination systems and e-learning platforms.
- Data & Security
Ensure regular data backups and recovery systems.
Implement and monitor cybersecurity measures (antivirus, firewall, access control).
Protect student/staff data and maintain confidentiality.
- Website & Communication
Update and maintain the college website and portals.
Support email systems, notice boards, and communication platforms.
Assist in managing social media accounts if required.
- Coordination & Reporting
Liaise with vendors for IT procurement, AMC (Annual Maintenance Contracts), and repairs.
Maintain IT inventory records.
Report IT infrastructure status to management periodically.
Required Qualifications & Skills:
Bachelor's degree / Diploma in IT, Computer Science, or related field.
Strong knowledge of networking, Windows/Linux OS, and basic server management.
Experience in troubleshooting hardware, software, and networking issues.
Familiarity with ERP systems, e-learning platforms, and online exam tools.
Good communication skills and problem-solving ability.
Job Type: Full-time
Pay: From ₹20,000.00 per month
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