
Senior Executive
6 days ago
Jaipur, Rajasthan, India
Department
India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD
Job posted on
Sep 18, 2025
Employment type
Onroll
We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you're someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage.
Location: Jaipur
Key Roles & Responsibilities
- Manage daily operational tasks including responding to customer queries through email, chat, and ticketing systems.
- Track and resolve customer issues promptly within defined SLAs.
- Handle customer and client escalations efficiently with empathy and accuracy.
- Investigate and provide resolution or route issues to the appropriate internal teams
- Collaborate closely with internal departments (Product, Operations, Sales, etc.) to drive resolution of customer issues.
- Maintain effective communication loops to ensure seamless customer experience.
- Maintain accurate records of customer interactions and resolutions.
- Prepare periodic reports on ticket status, resolution TAT, and customer feedback trends.
Requirements
- Education : Graduation (Any Field)/Fresher
- Strong customer-first mindset with a commitment to service excellence and quality.
- Ability to multitask and work effectively under pressure while prioritizing tasks smartly.
- Familiarity with CRM and ticketing tools (e.g., Freshdesk, Zendesk) and working knowledge of Microsoft Excel.
- Excellent written and verbal communication skills with strong attention to detail.
- Problem-solving orientation with an ownership mindset.
-
Senior Telesales Executive
3 days ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title: Senior Tele Sales ExecutiveLocation: JaipurWorking Days: 6 DaysShift: 9 hours (between 8:45 AM – 8:45 PM)Salary: Up to ₹25,000 + IncentivesJob Description:We are hiring Senior Tele Sales Executives to handle outbound calls, engage with prospective customers, explain products/services, and achieve monthly targets.Requirements:Graduation...
-
Senior Sales Executive
6 days ago
Jaipur, Rajasthan, India Dorby Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Dorby, we live by our mantra - Imagine. Implement. Driven by a passion for design and innovation, we create exceptional surfaces that redefine quality. Our exclusive catalogues, such as Surface Matters and the Canvas Collection, showcase premium signature designs and customizable laminates that elevate any space. As India's most desired...
-
Senior Executive
1 week ago
Jaipur, Rajasthan, India Bajaj Finserv Lending Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description JOB DESCRIPTION Job Purpose Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location.Duties and...
-
Jaipur, Rajasthan, India VS Trans Lojistik ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year1.Accounts ExecutiveManage day-to-day accounting operations including voucher entries, bank reconciliation, and ledger maintenance.Prepare and maintain accurate books of accounts.Handle accounts payable and receivable transactions.Assist in preparation of monthly/quarterly financial reports.Ensure compliance with statutory requirements (GST, TDS,...
-
Senior Executive HR
3 days ago
Jaipur, Rajasthan, India Randstad Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesSenior Executive - HR & Admin to manage the day-to-day HR operations and administrative functions of our office. The ideal candidate will have 2-5 years of experience in a similar role and will be responsible for ensuring a smooth and efficient work environment, from managing facilities to supporting our employees.Key...
-
Senior Sales Manager
2 weeks ago
Jaipur, Rajasthan, India Inkline Atelier Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionInkline Atelier is a media and event production company based in India. Our services span film shoots, weddings, advertisements, brand campaigns, and live events. We believe that good production doesn't have to be complicated. We work like a partner, listening to and understanding our clients' visions to bring them to life on camera, on...
-
Executive Assistant
3 days ago
Jaipur, Rajasthan, India Succeed Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOrganized Executive Assistant to support senior management. Responsibilities include managing calendars, scheduling meetings, correspondence, preparing reports, and handling confidential matters. Strong communication & multitasking skills required.
-
Senior Architect QSR and hospitality
2 days ago
Jaipur, Rajasthan, India Getnaukri Full time ₹ 42,00,000 - ₹ 63,00,000 per yearJob Title: Senior Architect – F&B, QSR & HospitalityExperience: Minimum 10 YearsLocation: JaipurJob DescriptionWe are seeking a highly skilled and experienced Senior Architect specializing in the F&B, Quick Service Restaurants (QSR), and Hospitality sector.The ideal candidate will bring strong expertise in conceptual design, detailed drawings, MEP...
-
Senior Graphic Designer
2 weeks ago
Jaipur, Rajasthan, India RS Technograph Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionRS Technograph is dedicated to transforming brands through innovative strategies in brand building, digital marketing, and design. With a focus on creativity and results, we provide tailored solutions that help businesses thrive in the digital landscape. Our mission is to empower brands to connect with their audience and achieve a lasting...
-
Senior Content Writer
3 days ago
Jaipur, Rajasthan, India GKM IT Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs a Senior Content Writer at GKM IT, you will play a pivotal role in shaping the brand's identity and driving content strategies to meet organizational goals. With over 7 years of experience in content creation, you will leverage your strategic thinking and creative abilities to conceptualize and implement effective brand strategies. Your exceptional...