Desktop Support Field Engineer

8 hours ago


Wagle Estate Thane Maharashtra, India PACE BUSINESS MACHIN PVT LTD Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job Title: Field Desktop Support Engineer

Department: IT / Technical Support

As a key member of our IT team, you'll troubleshoot and resolve hardware, software, and networking issues, ensuring smooth IT operations and minimal downtime.

Key Responsibilities:

  • Provide on-site technical support for desktops, laptops, printers, and peripherals

  • Install, configure, and maintain operating systems and standard business applications

  • Diagnose and resolve hardware, software, and network connectivity problems

  • Perform system upgrades, antivirus installations, and patch updates

  • Set up new systems and ensure smooth onboarding of IT equipment for users

  • Troubleshoot LAN/WAN, Wi-Fi, and internet connectivity issues

  • Maintain accurate records of service requests, solutions

  • Coordinate with the central IT team for escalated or complex issues

  • Provide remote assistance to users when required

  • Ensure all IT assets are installed and configured as per company standards

Required Skills:

  • Technical support

  • Troubleshooting

  • Network connectivity

  • Hardware and software installation

  • System upgrades

  • Antivirus installation

  • Remote assistance

  • Problem-solving skills

Location:

- Mumbai (Central Western Harbour)

Contact: HR

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person



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