Sr. Manager Supplier Relations

1 day ago

Delhi, Delhi, India Mancraft Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year


Job Description:

Position Overview:

This position will be responsible for coordinating and assisting the companys suppliers relationship management endeavors. The incumbent will execute a robust Supplier procurement and relationship management strategy at maximizing financial and other benefits for the Company and its clients from the supplier base.

Key Accountabilities
  • Develop a Supplier Management strategy, in sync with business goals, that maximizes hard dollar returns and soft commission benefits from ITH suppliers.
  • Devise and implement new business models to drive increased supplier revenue.
  • Implement contracting and reporting principles that follow best practice.
  • Drive negotiations with suppliers to meet companys financial and / or product and service objectives, and achieve best in industry deals with suppliers.
  • Collaborate effectively with internal stakeholders to achieve supplier volume target for both front-end and back-end deals.
  • Work with Operations team with real time data to efficiently switch traffic to preferred / priority suppliers / partners.
  • Monitor and track performance against targets on a leading basis and initiate corrective actions in a timely and effective manner, internally as well as with suppliers. Ensure good practice is institutionalized.
  • Orchestrate a win-win partnerships between suppliers, ITH and customers. Actively work with clients engagement teams to support Client Travel Program management objectives.
  • Manage the GDS relationships and contracting process – constantly review the GDS contract and analyse them with real-time trends with an objective of renegotiations towards optimizing GDS revenue.
  • Continuously identify partners / suppliers for emerging business and customer needs, consumer marketing etc.
  • Build strong working relationships with Suppliers and partners to facilitate operational support, special assistance and event based negotiations e.g. MICE Group movement.
  • Identify and drive marketing and PR synergies with ITH business verticals and opportunities for value creation for the ITC customer network.
  • Monitor & Report environmental / industry activity and provide meaningful insights to the company executive team.

Key Working Relationships

Close contact across all levels of the organization, primarily at leadership levels e.g. Country Management Team, Branch Managers, TRS leaders etc.

External relationship mostly with (including but not limited to ):
  • Airlines
  • GDS Suppliers
  • Hotels & Stay Suppliers
  • GSAs, Aggregators, etc.
  • OBT/ Self Booking Tool and Product / Development Vendors

The Position will be based at the Corporate Office in New Delhi. However, travel might be required to Branch Offices and client/supplier locations (on need basis).

Key Skills
  • Result driven
  • Strategic planner with logical thinking & analytical ability
  • Strong commercial acumen and ability to interpret data in an inclusive manner
  • Extensive negotiation experience and ability to drive best in class "deals"
  • Excellent verbal and written communication skills
  • Team player, coupled with strong relationship management, collaboration and influencing skills
  • Strong interpersonal skills with executive presence

Qualifications and Experience
  • 8+ Years of relevant experience in Travel Industry, preferably from aviation background
  • Master's degree / post graduate qualification preferred
  • At least 5 years' experience in Contracting, Supplier Relations
  • Knowledge of the travel supplier industry and TMC business economics

Experience in working with suppliers / customers on integrating applications and driving user penetration

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