
Customer Support Associate
2 days ago
Role & responsibilities
Looking candidates only from Tamil Nadu
Job description
We are looking for Customer Support Associates with 0-2 years of relevant E-commerce chat support experience.
- Responds to Chats.
- Identify and assess customers' needs to achieve satisfaction.
- Properly escalate unresolved issues to appropriate internal teams.
- Provide prompt and accurate reply to customers.
Required Candidate profile
- Graduation is not a constraint.
- South Indian Candidates Preferred
- Disciplined, Systematic, Problem solving skills are required.
- Immediate joiner or with less than 15 days of notice period.
- Flexible for rotational shift (Working hours 10 [9 hours working with 1 hour break])
- Willingness to work from office/work from home
- Should own a Laptop & wired Broadband connection*
Soft Skills
- Excellent communication English (Written)
- Proficient reading/comprehension skills
- Should have a great customer handling skills
- High level of acceptance
- Basic PC Keyboarding skills, Basic knowledge of MS excel, computer shortcuts
- Basic knowledge of e-commerce
Additional Information:
- Training classes will be Offline / Online.
- Rotational shift timings & 6 days Rotational Weekly off in a calendar month.
Perks and Benefits
- Attractive Pay Structure including Shift Allowances.
Laptop Configuration:
- Processor i3 4th Gen or Higher than this.
- RAM 8GB
- Storage 120GB SSD (instead of HDD)
- Operating System- Windows 10 or Windows 11 (Home, Home Premium, Pro) or MACOS (if MacBook) with Activated.
- Either VGA or HDMI Port Compatibility (for Dual Monitor setup)
- Stable Internet (Broadband Connection is must)
a. Download Speed: 20 MBPS
b. Upload Speed: 15 MBPS
- Wired Broadband connect: Yes/No
8. Antivirus with License activation must.
-
Customer Support Associate
14 hours ago
Chennai, Tamil Nadu, India Sutherland Full time ₹ 1,50,000 - ₹ 2,50,000 per yearGreetings from SutherlandWe have an urgent requirement for the Customer Support Associate - Chat / E-mailLooking for immediate joiners.Walk in between 4th Sep - 6th Sep , 11 AM - 3 PMPlease carry a resume & an ID proof.Company DescriptionSutherland specializes in Digital Engineering, offering advanced Al, Automation, Cloud Engineering, and Advanced Analytics...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Sutherland Full time ₹ 4,00,000 - ₹ 6,00,000 per yearGreetings from SutherlandWe have an urgent requirement for the Customer Support Associate - Chat / E-mailLooking for immediate joiners.Walk in between 4th Sep - 12th Sep 11 AM - 1 PMPlease carry a resume & an ID proof.Company DescriptionSutherland specializes in Digital Engineering, offering advanced Al, Automation, Cloud Engineering, and Advanced Analytics...
-
Customer Support Associate
7 hours ago
Chennai, Tamil Nadu, India 2CQR AUTOMATION PVT LTD Full time ₹ 2,40,000 - ₹ 4,80,000 per yearJob Title: Customer Support AssociateExperience Required: 2+ YearsJob Location: Valasaravakkam, ChennaiJob Type: Full-timeResponsibilitiesHandle customer queries and complaints through calls, emails, or chat in a professional manner.Troubleshoot product/service issues and provide timely solutions.Coordinate with internal teams to resolve escalations and...
-
Customer Support Associate
14 hours ago
Chennai, Tamil Nadu, India SARA INFOTECH Full time ₹ 2,16,000 - ₹ 2,52,000 per yearJob Title: Inbound Voice Process AssociateJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Voice Process Associate. The ideal candidate will be responsible for handling a high volume of inbound calls from customers, addressing their inquiries, and resolving issues in a professional and efficient...
-
Customer Support Associate
14 hours ago
Chennai, Tamil Nadu, India Galaxy Health Insurance Full time ₹ 2,00,000 - ₹ 6,00,000 per yearKey Responsibilities: Customer Support AssociateHandle customer queries, complaints, and requests professionally and efficiently.Provide accurate information on policies, claims, and services request.Ensure prompt resolution of customer issues while maintaining quality standards.Communicate effectively in multiple languages (English, Hindi, and any regional...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Sutherland Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany Description Sutherland is a global leader driving digital outcomes by combining advanced technologies with expertise in customer experience and business process transformation. By improving interactions and personalizing experiences, Sutherland helps clients build better customer relationships through its digital-first approach. Sutherland is...
-
Customer support
2 days ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per yearJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Sutherland Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany Description Sutherland is a global leader driving digital outcomes by combining advanced technologies with expertise in customer experience and business process transformation. By improving interactions and personalizing experiences, Sutherland helps clients build better customer relationships through its digital-first approach. Sutherland is now...
-
Customer support executive
8 hours ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per yearJob Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...
-
Customer Support Associate
2 days ago
Chennai, Tamil Nadu, India Sutherland Full time ₹ 33,600 - ₹ 38,400 per yearJob Description:We are looking for enthusiastic and customer-focused professionals to join our growing team as Customer Support Associates (L1 level). This role is an excellent opportunity for both fresh graduates and experienced professionals from any domain who possess strong English communication skills. You will be responsible for handling customer...