Customer Service Representative

1 week ago


Vadodara, Gujarat, India TalentBridge Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Key Responsibilities:

  • Respond to customer inquiries via phone, or email.
  • Provide timely and accurate solutions to customer issues.
  • Escalate unresolved queries to the appropriate internal teams.
  • Maintain customer records and document interactions.
  • Collaborate with cross-functional teams to enhance customer experience.
  • Adhere to internal processes and SLAs.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a team and handle pressure situations.
  • Good problem-solving skills and a proactive attitude.
  • Basic understanding of customer service tools and CRM systems is a plus.
  • Freshers with strong communication skills are welcome to apply.


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