Microsoft Dynamics 365 F&O L1 Support

5 days ago

Mumbai, Maharashtra, India Dynamisity Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Location:
Mumbai (On-site)

Employment Type:
Full-time

Experience Level:
Entry-Level to Mid-Senior (1-4 years)

We're looking for an enthusiastic and detail-oriented
Microsoft Dynamics 365 F&O L1 Support Specialist
to join our IT team in Mumbai. This is an excellent opportunity for individuals with 1 to 4 years of experience to grow their careers supporting a critical enterprise platform. You'll be the first point of contact for our users, ensuring the smooth and efficient operation of our Dynamics 365 Finance & Operations environment.

Key Responsibilities

  • Provide
    first-line technical support
    for Microsoft Dynamics 365 Finance & Operations (F&O) applications to internal users via phone, email, and ticketing system.
  • Log, categorize, prioritize, and track
    all incoming support requests and incidents in the service management tool.
  • Perform
    initial troubleshooting and analysis
    to identify the root cause of issues, including user errors, configuration problems, or system bugs.
  • Resolve common F&O issues related to
    user access, security roles, basic setups
    , and
    simple process errors
    in modules like General Ledger, Accounts Payable, Accounts Receivable, and Inventory Management.
  • Escalate complex or unresolved issues
    to L2/L3 support teams or external partners with clear documentation and analysis.
  • Maintain
    clear and consistent communication
    with users, providing timely updates on the status of their requests.
  • Contribute to the creation and maintenance of a
    knowledge base
    of common issues and resolutions.

Qualifications and Skills

  • 1 to 4 years of experience
    working with or supporting
    Microsoft Dynamics 365 Finance & Operations (F&O)
    or earlier versions (e.g., Dynamics AX).
  • Solid
    understanding of core F&O business processes
    (e.g., Procure-to-Pay, Order-to-Cash, Record-to-Report).
  • Proven ability to
    diagnose and resolve L1 support issues
    efficiently and effectively.
  • Excellent
    written and verbal communication skills
    in English.
  • Strong
    problem-solving and analytical abilities
    .
  • A
    customer-focused attitude
    with a commitment to high-quality service.
  • Ability to work effectively
    on-site
    in our Mumbai office.

Send your resumes:

Ready to be the essential support our business relies on? Apply now

D365 #Dynamics365 #FandO #FnO #L1Support #TechnicalSupport #JobsInMumbai #MicrosoftJobs #ITSupport #Hiring

  • CloudFronts Technologies

    2 weeks ago

    Mumbai, Maharashtra, India CloudFronts - AI First Microsoft Solutions Partner Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Title : ERP Finance Functional ArchitectWorking Partners : ERP TeamLocation : Andheri East -MumbaiJob Type : Full TimeExperience Range : 7+ YearsAbout CLOUDFRONTS : CloudFronts is a 100% Dynamics 365 focused Microsoft Solutions Partner helping Teams & Organizations worldwide solve their Complex Business Challenges with Microsoft Cloud. Our head office and...

  • Senior Manager

    1 week ago

    Mumbai, Maharashtra, India Finesse Staffing Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Experience: 12-15 years (min. 3+ yrs in MS Dynamics 365 F&O implementation & support)Qualification: Bachelors/Masters in IT/CS or related fieldRole Highlights:Lead end-to-end ERP MS Dynamics 365 F&O implementation & supportManage stakeholders, vendors & cross-functional teamsOversee solution design, testing, data migration, cutover & go-liveEnsure...

  • MS Dynamics 365 F&O Functional Consultant Support

    22 hours ago

    Mumbai, Maharashtra, India Cart Geek Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job SummaryWe are seeking a dynamic and detail-oriented MS Dynamics 365 F&O Functional Consultant to join our support and change management team. The ideal candidate will have hands-on experience in supporting live MS Dynamics 365 F&O environments, managing change requests, and ensuring smooth business operations through effective issue resolution and...

  • Senior Manager – ERP

    3 days ago

    Mumbai, Maharashtra, India FINESSE STAFFING Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role Highlights: Lead end-to-end ERP MS Dynamics 365 F&O implementation & support Manage stakeholders, vendors & cross-functional teams Oversee solution design, testing, data migration, cutover & go-live Ensure integration with POS, banking, HR, supply chain & 3rd party systems Drive change management, compliance & user adoption Key Skills: MS Dynamics 365...

  • Manager- Dynamics 365- F

    1 week ago

    Mumbai, Maharashtra, India MS Forward Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Dear CandidateExcellent openingJob Description -Manager MS Dynamics 365, TechnologyJob Location: Mumbai,  Cuffe Parade, WadalaExperience: At least 4-6 years of experience in implementing and managing D365 F&O preferably in Trading/ Manufacturing domain.This position of Techno functional MS D365 responsible for Managing Application and be a part of the D365...

  • Microsoft Dynamics Consultant

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Tata Consultancy Services Full time

    Greetings From TCS!TCS is hiring MS Dynamics 365 CRM (D365 Solution Architect)Interview Date : Next WeekMode of interview : virtualExperience Range : 8 to 10 yearsLocation of Requirement- MumbaiLast Date of form submission : Today/ASAPRoles and Responsibilities :Designing and developing customizations in D365 F&O using X++, SSRS, data entities, and other...

  • Microsoft Dynamics 365 CRM Developer

    3 days ago

    Mumbai, Maharashtra, India Growel Softech Pvt. Ltd. Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    :Job Summary: We are seeking a highly skilled and experienced Senior Microsoft Dynamics 365 CRM Developer to join our team.The ideal candidate will have in-depth knowledge and hands-on experience in Dynamics 365 CRM, with a strong focus on integration, configuration, and customization. Additionally, expertise in Power Platform tools (Power Apps, Power...

  • MS Dynamics Technical Consultant for one of the growing IT Firm

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Acme Services Full time

    Job Title: MS Dynamics Technical ConsultantExperience: 3 to 6 YearsBudget: 10 to 15 LPALocation: Juinagar, MumbaiKey Responsibilities:Design and develop custom solutions, extensions, and integrations within the Dynamics 365 platform (CE and/or F&O).Develop plugins, custom workflows, and JavaScript components in Dynamics 365.Implement Power Platform tools...

  • Ad Exchange

    1 day ago

    Mumbai, Maharashtra, India Talent Worx Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    JD : - Working Team: AD, Exchange Messaging, Office 365 and Azure ADJob Location : - HMumbai Skills Required: Windows Operating System troubleshooting and maintenance [Mandatory] Active Directory : [Mandatory].o Replicationo Group Policyo DNS administrationo FSMO Roles  Azure AD :o Azure Active Directory managemento Azure AD Connecto Azure...

  • Senior Microsoft 365 Engineer

    1 week ago

    Mumbai, Maharashtra, India Sampoorna Consultants Pvt. Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Shift Timings: It will be a US client support on 24*7 support basis It is 5 Days Hybrid Working (3 Days Work from Office) NO pickup and drop service is available Key Responsibilities: 1. Microsoft 365 Architecture & Deployment Design and deploy modern workplace solutions using Microsoft 365 services: SharePoint Online, Teams, OneDrive, and Exchange...