Personal Banker
5 days ago
Dear Team,
Purpose of the role
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
Role & responsibilities
To be successful as a Personal Banker , you should have below critical skills.
- Strong experience in International contact centre.
- Excellent Customer service.
- Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
- Build relationships with stakeholders/customers to identify and address their needs.
- Make judgements based on practise and previous experience.
- To be a single point of contact for addressing complaints, query and providing resolution for the same.
- Knowledge of Microsoft Office.
We have 20+ Roles, Please share this Job description to your Colleages/Friends etc.
Location - Noida/Pune
Regards,
Shweta Gupta
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