Assistant Manager

1 week ago

Gurgaon, Haryana, India Holiday Tribe Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Holiday Tribe is a Great Place To Work Certified travel-tech company headquartered in Gurugram. Backed by leading VC firms like Powerhouse Ventures and GSF, and having recently raised pre series A funding, we are growing rapidly and setting the stage for the next phase of scale. We specialize in curated leisure travel experiences across 30+ global destinations, combining deep human expertise with a bold vision of building cutting-edge AI and technology that will transform how Indians plan and experience their holidays. Recognized as the Emerging Holiday Tech Company at the India Travel Awards 2023, we've also partnered with international tourism boards to bring world-class experiences to Indian travelers. At our core, we are a fun, performance-driven workplace on a mission to build the next big thing in travel — making holiday planning faster, smarter, and unforgettable.

Role Description
Key Responsibility Areas:

  • Ownership of sales targets individual/team.
  • Manage sales team for B2C Channel (both International (long haul preferred & Domestic holiday sales).
  • Oversee the design and customization of long-haul holiday packages, ensuring end-to-end travel arrangements.
  • Drive growth and improvement through people development.
  • Regularly coach and develop team members
  • Proactively identify new business opportunities to increase sales

Desired Attributes

  • B2C Sales Expertise: Strong background in business-to-consumer (B2C) sales, preferably in the travel and tourism industry.
  • Industry Knowledge: Experience in holiday sales, long-haul travel, and end-to-end travel arrangements.
  • Sales Leadership: Proven ability to lead a team, drive performance, and exceed sales targets.
  • Customer Relationship Management: Strong skills in client handling, upselling, and delivering exceptional service.
  • Travel & Destination Expertise: In-depth knowledge of international travel destinations, visa processes, and holiday trends.
  • Negotiation & Closing Skills: Ability to convert leads into bookings and maximise revenue opportunities.
  • Operational Proficiency: Familiarity with travel booking systems, CRM tools, and travel industry software.
  • Problem-Solving: Ability to handle customer issues, resolve escalations, and ensure smooth travel experiences.
  • Strong Communication: Excellent verbal and written communication skills, with an ability to engage customers and team members effectively.

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