Front Office Executive

5 days ago

Chennai, Tamil Nadu, India Sri Balaji Hospital Full time

Job Role - Front Office Executive (Male candidate preferred)

Job Location - Guindy, Chennai

Experience - Min 1 year Experience (any domain)

Education - Diploma or Any Degree

Duty Timing - Rotational Shifts

Job Description :

  • To receive patients, Attenders, visitors, etc into the hospital with care and concern
  • Addressing the patient s queries and concerns.
  • To manage OPDs effectively and also to make sure the consultation rooms are available during the allocated OPD time
  • Admission procedures are carried out once the patient is advised for admission by the consultantcasualty
  • Inform the concern nursing departments during any admission and enquire about the room readiness to receive the patient at the ward
  • In case of non-availability of rooms requested by the patient, upgrade to the higher categories of rooms with proper authorization
  • A Visitor and attendant pass is issued to the patient attendant at the time of admission, and the same is collected back at the wards & cross-checked before discharge.
  • Updating the ward allocation file.
  • Inform the nursing department after the final settlement of the bill at the time of discharge of the patient.
  • Receiving the reports from the lab & Radiology and handing over the same to the patient after obtaining the acknowledgment in the report dispatch register.
  • Explain the expenses covered under insurance and their eligibility to be admitted to the appropriate wards.
  • Any other responsibility assigned by the management is to be carried out.

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