Facility Executive- Soft Services

7 days ago

Bengaluru, Karnataka, India JLL Full time ₹ 4,00,000 - ₹ 14,00,000 per year

Multi-talented executive for Food & Beverage & Soft services:
Day-to-day cafeteria operations, incl managing of outsourced catering partners, upkeep & maintenance, record-keeping, employee interface, feedback gathering, etc. Pantry operations incl controls, record-keeping, etc. All aspects of quality control in catering services, incl compliance with client EHS norms & SLAs, & monitoring of caterers' production facilities, etc. Statutory compliances, incl food hygiene, pest control, reports, etc. Responsibility of catering services equipment, incl inventory, breakage control, upkeep & maintenance, etc. Effective management of sub-contractors such as caterers, & other related vendors, and their onsite staff Assistance in identification & shortlisting of various categories of F&B vendors

Menu planning and compliance

Soft services - Roles & Responsibilities:

  • Be accessible for escalation of all FM related issues for the facility.
  • Ensure immediate response to Priority Calls
  • Take rounds of the office floor & Lab to ensure high standards of housekeeping and upkeep.
  • Continually seeks to develop housekeeping policies and procedures to improve the current operation.
  • Assists in the training and development of all housekeeping janitors /Chamber maids.
  • Assists in managing preparation of schedules and workloads for housekeeping staff ensuring maximum efficiency.
  • Co-ordinate with CL leaders/ plant head complaints and take corrective action when necessary.
  • Prepares and reviews daily housekeeping reports. (weekly & monthly reports)
  • Check if the various checklists are filled at the frequency instructed in the suggested formats.
  • Brief all Supervisors at the end of each shift.
  • Monitor that the staff is cleaning in the required manner to ensure that the surfaces are maintained in the best possible way and to enhance their endurance.
  • Inspect the turnout and attendance of the staff and sign the shift register.
  • Muster all the housekeeping staff during the day before deployment and communicate the priorities of the day
  • Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints.
  • Keep stock of all consumables
  • Maintain inventories for all consumables
  • Maintain Welcome Kit for new joiners
  • Ensure orders are dispatched on time and follow up with the stores to ensure timely supply.
  • All equipment's working conditions should be monitored on a regular basis. (service record should be maintained)
  • Generate Monthly Management Reports in the agreed format to the FM.
  • Take rounds of the facility regularly to identify issues in Housekeeping and Cafeteria etc. and initiate immediate rectification actions.
  • Ensure discipline, proper attire, and etiquette in the staff under them.
  • Performs additional job duties as requested.
  • Received & Consumption tracker follow update on monthly & maintain re-ordering level.
  • Daily basis take employee feedback form from the client as per the expectations.
  • Scarp clearing and maintenance monitoring co-ordination with vendor partner.
  • Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA.

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