Vouchagram- VP-Client Servicing

14 hours ago

Delhi, Delhi, India Nexthire Full time US$ 1,20,000 - US$ 2,40,000 per year

Profile- VP- Client Servicing (Banking alliance)

Location- New Delhi

Experience- 14+ Years

Job Summary :

We are looking for a dynamic lead to oversee our client servicing functions in the rapidly evolving digital rewards and loyalty space. The ideal candidate will be responsible for managing relationships with India's top 14 banks majorly, along with a few retail clients, e-commerce platforms, payment gateways, and corporate clients, to provide seamless service delivery across digital rewards, corporate gifting, loyalty programs, cashback points, digital gift cards, and white-label solutions.

Key Responsibilities:

  • Business Development & Client Growth: Focus on acquiring new banking clients and finding opportunities to increase business with existing ones. Work to grow revenue and strengthen relationships with banking partners.
  • Banking Alliances & Relationships: Build and manage strong relationships with top banking clients. Be the main contact for these clients and work closely with them to meet their goals and provide value through customized solutions.
  • Technical Coordination & API Integration: Manage the technical side of client projects by working with GyFTR's technical teams and banking clients to ensure smooth API integrations and solution delivery.
  • Negotiations: Lead discussions with finance teams from partner banks to finalize agreements, ensuring both sides benefit and create long-term value.
  • Account Management: Split time equally between business development (50%) and ongoing client servicing (50%) to ensure clients are satisfied and relationships grow. Serve as the primary contact for managing client needs.
  • Client Requirements & Planning: Gather and document what clients need for the future. Use this information to plan for upcoming projects and find growth opportunities.
  • Client Engagement: Regularly meet with clients, focusing on the most important accounts while addressing the needs of others in the portfolio.
  • Client Data & Tracking: Keep track of all client interactions, meetings, and action items. Ensure all client information is up-to-date and projects are moving forward smoothly.

Required Skills & Experience:

  • Experience in Client Servicing & Banking: At least 10+ years of experience in client servicing, business development, and managing banking relationships. Strong knowledge of banking operations and financial services.
  • Proven Business Development Success: Experience in acquiring and managing top banking clients, driving growth, and building strong partnerships.
  • Face-to-Face Client Interaction: Comfortable with direct client meetings and negotiations, particularly with high-level bank representatives.
  • API Integration Knowledge: Understanding of how API integrations work and the ability to ensure smooth coordination between technical teams and banking clients.
  • Financial & Commercial Skills: Experience negotiating contracts and understanding banking financial models and agreements.
  • Strong Communication & Presentation Skills: Ability to clearly communicate ideas and present effectively to clients and internal teams.
  • Large Account Management: Experience managing large accounts (100 crore+) and ensuring client retention & satisfaction.

Leadership & Team Management: Proven experience leading teams, mentoring staff, and working with internal teams to achieve business objectives and meet client needs.

  • Vouchagram-Senior Business Developement

    15 hours ago

    Delhi, Delhi, India Nexthire Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position: Senior Business Development ManagerExperience: 8+ YearsLocation: New Delhi(Vouchagram India Private Limited, B-11, Block B, 3rd Floor, Qutub Institutional Area, New Delhi About Vouchagram India Private Limited (Known as GyFTR)Vouchagram is a leading fintech solutions provider specializing in digital rewards and branded currencies. Over its 12-year...

  • Vouchagram - VP/CMO- Marketing Head

    18 hours ago

    Delhi, Delhi, India Nexthire Full time ₹ 10,000 - ₹ 50,000 per year

    Job Title: Chief Marketing ManagerCompany: Vouchagram India Pvt. Ltd (GyFTR)Are you a marketing trailblazer ready to take on an exciting leadership role in India's largest digital rewards backend solutions company? At Vouchagram India Pvt. Ltd (GyFTR), we are redefining the digital payments and rewards space, powering instant gifting and micro-payments for...

  • Vouchagram - Executive Vice President

    7 hours ago

    Delhi, Delhi, India Nexthire Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Job Title: Executive Vice President – Client ServicingAbout Vouchagram India Private Limited (Known as GyFTR) Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Over the past 12 years, we have redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI sectors.We are one of the largest...

  • Vouchagram -Senior Key Account Manager /Client Serving Manager

    15 hours ago

    Delhi, Delhi, India Nexthire Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position : Senior Key Account Manager / Senior Client serving ManagerExperience : 6+YrsLocation -New Delhi (Vouchagram India Private Limited)- OnsiteRemote for Bangalore and ChennaiB-11, Block B, 3rd Floor, Qutub Institutional Area, New Delhi Mode of Working: Work From Office, RemoteJob Overview:We are seeking a results-driven Senior Key Account Manager to...

  • Executive Assistant to VP and CRO

    9 hours ago

    Delhi, Delhi, India New Development Bank (NDB) Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Closing on: October 21, 2025 at 11:59pm (China Standard Time)Duty Station: Shanghai, ChinaTarget Market: Global RecruitmentPosition requires relocation to NDB Headquarters in Shanghai, China**.Job Description: Executive Assistant to the Vice President & Chief Risk Officer (VP&CR**O)The Executive Assistant will be responsible for assisting the VP&CRO in all...

  • Client Servicing

    2 weeks ago

    Delhi, Delhi, India Event Chakra Full time ₹ 25,000 - ₹ 30,000 per year

    Company Details:Event Chakra is recognised as a one-stop solution for all kinds of events like weddings, social & corporate events, institutional events, celebrity concerts, fashion shows, birthdays and anniversaries, etc. with a focus on specialised events and destination management. Our expertise includes wedding planning & destination weddings, corporate...

  • Client Servicing

    1 week ago

    Delhi, Delhi, India Infocom Network Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Client Servicing & Relationship ManagementBuild trusted relationships with assigned clients and act as their primary point of contact.Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.Understand client business goals and suggest relevant solutions to help them achieve better results.Share product/service...

  • VP Software Engineering

    1 week ago

    Delhi, Delhi, India Benovymed Healthcare Private Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are looking for a skilled professional to lead our software engineering team at Benovymed Healthcare Private Limited. The ideal candidate will have 25 years of experience in the field.Roles and ResponsibilityLead the development and implementation of software applications for medical services and hospital operations.Collaborate with cross-functional teams...

  • Client Servicing

    1 week ago

    Delhi, Delhi, India Charlotte Cakeatelier Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesLocation: Rajouri Garden, New DelhiType: Full-Time | On-SiteWelcome to Charlotte Cake Atelier where art meets flavour Born in a home kitchen and grown into a boutique dessert brand, we create handcrafted cakes and confections that bring joy to every celebration. Were now looking for a Client Servicing & Administrative Executive to be...

  • Client Servicing Executive

    4 days ago

    Delhi, Delhi, India Roadcast Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Greetings,We are looking to employ a Client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products...