WFM Intern

About SagilitySagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment...

Job Description Assistant Manager - WFM - 10 Yrs - Bangalore Discipline: Data Analytics/Business AnalyticsJob type: PermanentContact name: Ananya ShahiContact email: Job ref: 84311Published: about 6 hours agoSummary We are seeking a detail-oriented and analytical Assistant Manager Workforce Management (WFM) to join our team. The role is responsible for...

Job Title: Team Leader – BPO (International Voice – 30 Member Team)Location: Kudlu Gate, BangaloreShift: 24/7 Rotational (US/UK/Australian Shifts)Experience: 2+ years in international BPO with team handling (25+ agents)Key Responsibilities:Lead and manage a team of 30 agents in an international voice processAchieve SLA, quality, productivity & compliance...

The candidate will need to perform:Review & management of resources/staff schedules, availability and utilization Capacity and Forecast review & analysis Various analysis & reports on weekly / monthly basis Connect with internal & external stakeholders Handling various dashboard forecast, projects pipeline, adhoc reports/requests etc Handling management...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.The Workforce Management Analyst will be responsible for supporting optimal...

Description : Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We...

What success looks like in this role: Job ResponsibilitiesActively partners with business unit leaders to build and implement workforce strategies that address dedicated and leveraged staffing needs, aligning with organizational objectives and growth trajectories.Leads hands-on development of workforce models and resource allocation plans, directly managing...

Company DescriptionTransact Global is a BPO, Call Center & IT Services company founded in 2008. We are ISO 9001:2015 and ISMS 27001:2013 Certified, offering a range of CX, BPO & Call Center Solutions, including call center services, telemarketing operations, technical support, software development, analytics, and more. Our clients include Britannia India,...

Key ResponsibilitiesSupport client assignments related to Workforce Management integration under the guidance of senior team members. Assist on diverse client projects as part of a global, distributed team. Help prepare proposals by gathering and formatting information, drafting content, and obtaining necessary approvals. Communicate effectively with onshore...

About PayoneerFounded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and...