Front Desk Receptionist(Male)

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➢ To take the appointment of the patients and update in the HIS software.

➢ To inform the consultant one day prior or on the same day in morning about the total

number of consultations.

➢ To check all the OPD rooms for cleaning & dusting done

➢ To greet the person approaching the officer front desk for assistance.

➢ To keep the patient appointments for the day in the consultation rooms

➢ To register every patient coming for the first time and collect the registration fee, as per the policy defined and charges agreed by the management.

➢ To enter the admission record for indoor patient and allot available room/bed as per requirement

➢ To address any billing related queries of patients

➢ To collect the fees for OPD patients including any laboratory tests, radiology scan/tests etc.

➢ To enter the proper service charges for each OPD patient

➢ To prepare billing estimate for prospective indoor patients and ensure proper billing for them

➢ To collect deposit/fees for each indoor patient as and when required

➢ To ensure that the fee collected is handed over to accountant on daily basis at end of the day/shift.

➢ Ensure all charges have been correctly captured and allocated to the patient's account prior to printing invoices.

➢ Enter cash receipts if needed and assure correct allocations, distribution in accordance with the established protocol.

➢ Maintains contacts with other departments to obtain and analyze additional patient information to document and process billings.

➢ Ensuring that there is no zero outstanding cash on daily basis

➢ Auditing the total receipts generated against total bills prepared on daily basis.

➢ Reviewing all remarks of patients getting admitted with zero or less deposits not done as per room category.

➢ To take the demographic and other related details from the patient's or their relatives

and ask them to fill the registration form and then enter it into the software.

➢ To collect the charges from every patient coming for all the hospital services

rendered.

➢ To collect all the reports and reference letter of the patient and handover to consultant.

➢ To inform the consultants for the total number of Health check up patients & routine

patients.

➢ To prepare and arrange the reports in the patients file & send it in the consulting

room.

➢ To handover the first consultation paper to the patient & keeping the carbon copy for

OP record.

➢ In case of radiology/pathology investigations, communicate with the staff nurse and

give appointment to in-patients on priority basis/emergency basis.

➢ To prepare the monthly MIS including new patient follow up patients registration

charges, consultation charges, dressing charge, procedure charge and receipt no.

➢ To deposit the cash collected in the OPD to the cashier every day.

➢ To fill up the Credit Billing form for if any credit billing done for any patient and

signature of concerned authority taken.

➢ In case of any discount informed by consultant or management authority then

complete all the formalities as per our policy and take signature of concerned

authority.

➢ To train the newly joined staff on reception department. & prepare a document on list

of topics to be covered in training, which needs to be documented and to be sent to

HOD with signature of Trainer and Trainee.

➢ To be updated about the policies of the hospital.

➢ To follow instructions given by HOD or any Core Committee member of the hospital.

➢ To inform HOD in case any problem.

➢ To coordinate with departments to ensure timely & complete implementation of

decided long term counter measure for non repeat of complaints.

➢ Any other work assigned by the management from time to time

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Location:

• Vastrapur, Ahmedabad, Gujarat (Preferred)

Work Location: In person