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8 hours ago
Job Description – Telecaller (Personal Loan Lead Process)Role Overview:
We are hiring enthusiastic and goal-oriented Telecallers for our Personal Loan Lead Process. The role involves connecting with potential customers, explaining personal loan products, verifying basic details, and generating qualified leads for disbursal.
- Key Responsibilities:Make outbound calls to potential customers from the provided database.
- Explain personal loan products, eligibility, and benefits clearly to customers.
- Collect and verify customer details (KYC, income, employment, etc.) as per process.
- Maintain accurate records of calls and customer interactions in the system.
- Follow up with customers to ensure lead conversion and smooth process flow.
- Meet daily/weekly/monthly targets of calls, leads, and conversions.
- Draft and respond to basic customer emails related to loan queries and documentation.
- Coordinate with team leaders and sales managers for application processing.
- Requirements:Minimum Qualification: 12th pass / Graduate (any stream).
- Good communication skills in Hindi, English, and Marathi preferred.
- Prior experience in telecalling / personal loan process is an advantage (freshers can also apply).
- Basic knowledge of using computers and emails.
- Confident, convincing, and customer-friendly attitude.
- Ability to work under pressure and achieve sales targets.
- Job Details:Role: Telecaller – Personal Loan Lead Generation
- Location: Office-based (9:30 AM – 7:00 PM)
- Type: Full-time, Fix Salary Job (with attractive incentives on performance)
- Salary: Competitive – discussed during interview
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