Logistics Executive

2 days ago

Dewas, Madhya Pradesh, India Adroit Supply Chain Management Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Supervise the routing and business activities with dispatch team. Provide work instructions and coaching of immediate dispatch staff.

  • Ensure the web-based dispatch routing software is efficiently assigning loads and delivery routes in a cost effective and customer service oriented process.
  • Ensure Dispatch team is successfully routing delivery of loads to internal or external customers within company defined times.
  • Ensure accurate data is maintained in the dispatch routing software and comply with all company policies and procedures.
  • Manage the routing dispatch software for duplicate, invalid, and cancelled orders.
  • Troubleshoot overfills and shortages at customer locations for cause and resolution.
  • Oversee the coordination with Customer Experience and Sales on exceptions, rush orders and order changes.
  • Oversee improvement in customer satisfaction and dispatch satisfaction.
  • Ensure that dispatch personnel are effectively performing linked function between the Warehouse, Drivers, and customers.
  • Communicate with management as needed to maximize efficiencies and resolve issues.
  • Monitor specific reports including open order, delivered versus planned to ensure that all deliveries are being completed in a timely manner.
  • Fill in as a Dispatcher / Route Planner when required.
  • Ensures all phone calls and e-mails are handled in a timely, professional and courteous manner.
  • Responsible for the completion of any special projects or the assignment of other duties as requested by management.

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

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