Tele Caller

3 days ago


Gwalior, Madhya Pradesh, India Pulse Entertainment & Events Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibiliti

  • Making outbound calls to potential or existing customers to promote products or services.
  • Answering inbound calls and responding to customer inquiries in a professional manner.
  • Maintaining customer records by updating information, feedback, and call details in the system.
  • Explaining products or services clearly and convincingly to generate interest or sales.
  • Following up with leads to convert inquiries into confirmed sales or appointments.
  • Handling customer complaints politely and ensuring proper resolution or escalation.
  • Achieving daily and monthly call or sales targets set by the company.
  • Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.
  • Collecting and recording feedback to help improve product quality or service experience.
  • Coordinating with the sales or marketing team to share insights and improve performance strategies.
  • Maintaining professionalism and adhering to company call scripts and communication standards.
  • Staying updated with product knowledge, offers, and company

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