Guest Service Associate

6 hours ago


Chandigarh, Chandigarh, India COTTAGE Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are seeking a poised, personable, and highly professional Guest Service / Guest Relations Associate to join our team , a dining establishment known for its impeccable service and exceptional cuisine. As the first point of contact for our guests, you will play a vital role in creating a memorable and seamless dining experience from arrival to departure.

Key Responsibilities:

  • Greet guests warmly and professionally upon arrival, ensuring a welcoming and sophisticated first impression
  • Manage reservations, seating arrangements, and guest flow
  • Maintain an accurate waitlist and proactively communicate estimated wait times to guests
  • Handle guest inquiries, requests, and concerns with discretion, empathy, and efficiency
  • Coordinate with hosts, servers, management, and kitchen staff to ensure smooth service delivery
  • Support administrative and front-of-house tasks as needed

Qualifications:

  • Proven experience in guest relations, hospitality, or front-of-house role in a fine dining or luxury hospitality environment
  • Exceptional communication and interpersonal skills
  • Polished appearance and professional demeanour
  • Strong problem-solving abilities and attention to detail
  • Ability to remain composed under pressure and multitask in a fast-paced environment
  • Flexible schedule, including evenings, weekends, and holidays
  • College Degree is a plus.

Job Type: Full-time

Work Location: In person

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