Service Delivery Officer

4 days ago


Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Service Delivery Officer-Business Banking-BRANCH BANKING-Service

Service Delivery Officer

DepartmentRetail Liabilities - Branch BankingLocationHyderabadReporting RelationshipsService Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby ManagerGrade NameDeputy ManagerAge27 Min – 33 MaxGradeM2

Job Role:

  • Handling personalized service requests of customers.
  • Generation of timely business MIS.
  • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
  • Coordination with CPC/RPC/Investment desks for account opening of customers.
  • Managing complaints of customers and ensuring their resolution within TAT.

Job Requirements:

  • Developing and maintaining banking relationships with a select group of high net worth customers
  • Excellent communication skills with customer service orientation
  • Courteous and polite.
  • Good knowledge of Microsoft excels.
  • Understanding of banking norms and processes.
Experience LevelMid Level

  • Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Managed Services Client Delivery Specialist Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow,...


  • Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Client Delivery Executive Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your...


  • Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Senior Managed Services Client Delivery Specialist Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can...


  • Hyderabad, Telangana, India Sage It Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesWe are looking for a high-calibre, experienced Service Delivery Manager (SDM) to lead service operations and strategic delivery for the project. This role demands a proactive leader with a deep understanding of Network and Security Operations, strong stakeholder management abilities, and a proven history of end-to-end IT service...


  • Hyderabad, Telangana, India Infolob Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are currently hiring Service Deliver Project Manager in our PMO OrganizationLocation: Hyderabad (Financial District)Full time rolePosition Details:Role:Ensure our projects are executed effectively and efficiently assuring delivery on time and within budget.Establish the PMO organization structure, hire and manage project staffing requirements in line with...


  • Hyderabad, Telangana, India Aptimized Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Service Delivery ManagerLocation: Hyderabad, IndiaReports to: CTODepartment: Global Delivery, Service Delivery GroupBudget/Revenue Responsibility: YesTeam Size: 100+ indirect reportsPosition SummaryThe Senior Service Delivery Manager is a senior leadership role within the Global Delivery department at Aptimized, responsible for managing all aspects of...


  • Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    Access Services General Req ID: 328093 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Access Services General to join our team in Hyderabad, Telangana (IN-TG), India (IN). ...


  • Hyderabad, Telangana, India Ness Digital Engineering Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Role: Service Delivery ManagerThe Location: Hyderabad, IndiaThe Team:The SPGI Ratings SRE Service Delivery Manager (SDM) role has process oversight, governance and execution management of the ITSM framework within the division.  SDMs play a pivotal role in optimizing service delivery, client satisfaction, and overall operational excellence. The goal...


  • Hyderabad, Telangana, India Ness Digital Engineering Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionThe Role: Service Delivery ManagerThe Location: Hyderabad, India The Team:The SPGI Ratings SRE Service Delivery Manager (SDM) role has process oversight, governance and execution management of the ITSM framework within the division. SDMs play a pivotal role in optimizing service delivery, client satisfaction, and overall operational excellence....


  • Hyderabad, Telangana, India Tata Tele Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob responsibilityResponsible for providing technical support for Service Delivery of Transmission Network.Ensuring proper troubleshooting and resolutionKey Responsibilities include: -Service Delivery & Change Management: Configurations for Transmission NetworkEnsure proper Troubleshooting in co-ordination with FO, TAC, Vendor, customer and...