Customer Success Associate
7 hours ago
HRS Navigation is aggressively expanding its business and further developing our team of talented professionals. You can We are actively seeking out the best and brightest to join our team. If you want to make a difference and join a team that is changing the surgical workplace then we want to hear from you
Customer Success Associate (Female) - Bangalore
What We Are Looking For:
As a Customer Success Associate, you will play a critical role in developing and maintaining strong relationships with our customers. Your main goal will be to ensure customer satisfaction, retention, and growth by understanding their business needs and proactively addressing any issues or concerns.
JOB DESCRIPTION:
Role: Customer Success Associate
Location: Bangalore
Qualifications: Bachelor's degree in Business, Marketing, or a related field.
Experience: 3-4 years of experience in customer success or a related field.
Skills Required:
- Proficiency in CRM software and customer success tools.
- Proven track record of driving customer satisfaction, retention, and growth.
- Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills. - Ability to work collaboratively with cross-functional teams.
Tasks & Activities:
- Relationship Management
- Customer Success Strategy
- Cross-Functional Collaboration
- Onboarding and Training
- Customer Retention and Growth
- Documentation and Reporting
Be a part of something meaningful — where Technology Meets Purpose and every day helps Save Lives.
Interested candidates, please send resume to: [email protected]
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