it applications support analyst
5 days ago
Education: Bachelor of Engineering Computer science or IT Experience: Fresher Job DescriptionGeneral Requirements & Job Responsibilities (Training would be provided) Proficient use of the English language, both written and verbal. Good communication skills, quick Learning ability, interested working in support function. Strong interpersonal and appropriate professional, courteous, and respectful communication skills.
Effective and proactive communication on issues, status, etc. Able to follow documented processes. Able to learn and use software used to manage and monitor corporate batch job processing environment.
(e.g. UC4 software)Able to use analytical skills in diagnosing, resolving, and minimizing job processing problems. Able to monitor and perform first line troubleshooting support based on training and documentation provided. Able to work collaboratively with other Global IT resources to ensure proper handling of UC4 and SAP functions.
Able to work on rotational 12-hour shift schedule (12 Hrs. shift per day). (4 days work, 4 days OFF)Follow site and department safety requirements. Assume proper level of ownership of problems and opportunities and follow through to resolutionCandidate must be in Hyderabad.
No WFH due to nature of the job.
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