Customer Relationship-Japanese

9 hours ago

Bangalore Rural Bengaluru, India Kyndryl Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Required Professional Experience

  • At least 4 years of experience in a similar role, preferably in an IT or technical setting.
  • Fluent in Japanese (JLPT N3 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting.
  • Experienced in handling client communication and negotiations.
  • Excellent in Japanese skills both translation and interpretation
  • Proven hands-on experience in SCRUM or Project Management.
  • Excellent problem-solving and analytical skills
  • Hands-on experience with cloud technologies, databases, or programming languages is a plus.
  • Experience with IT service management tools (e.g., Service Now, Jira).

Preferred Professional Experience

  • Certifications in Japanese language proficiency JLPT N2 or above
  • Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals
  • Experience in working with Japanese clients or in a multicultural team is preferred.
  • Knowledge of Mainframe domain.
  • Ability to work independently and manage multiple tasks and deadlines.

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