Senior Executive- Retail Operations

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Job Title: Senior Executive- Retail OperationsOverview: Senior Executive- Retail Operations is responsible for retail operations coordinations.Key Responsibilities:- Leasing Visit Coordination as and when required on site.- Fit-Out Updates, Any relevant information regarding fit-out processes and timelines & support to retailers during entire process.- Pathfinder Coordination, ensuring all retailers are registered under POS and any related coordination, along with collecting daily sales and send in timely basis.- Work closely with facilities management to ensure tenants' operational needs are met, including maintenance, security, and cleanliness.- Prepare and maintain observation trackers, and coordinate with the estate team to ensure timely closure of all points.- Prepare tenant & visitors feedback reports, satisfaction surveys, and performance evaluations.- Track key tenant-related metrics, including occupancy rates, retention levels, and revenue contributions- Conduct daily meetings with retailers to address their concerns, record complaints in the register, and ensure timely closure with proper reporting, Act as a liaison between tenants and internal departments (e.g., leasing, operations, marketing, facilities management) to resolve issues efficiently.Qualifications:Bachelor's degree with relevant experience Location: On-site –Noida, UPScheduled Weekly Hours: 40Job Tags:HiringIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.