Telecaller – Excel Knowledge

2 weeks ago

Ghaziabad, Uttar Pradesh, India PRIMEFAB SYSTEM PVT. LTD. Full time ₹ 1,04,000 - ₹ 3,13,079 per year

Job Description:

We are looking for a proactive and detail-oriented Telecaller who has strong communication skills and a working knowledge of Microsoft Excel. The role involves interacting with customers over phone and email, preparing quotations and proforma invoices, and conducting follow-ups to ensure smooth sales operations.

Key Responsibilities:

  • Make outbound calls to existing and potential customers.
  • Send follow-up emails and maintain regular communication with clients.
  • Prepare and share quotations and proforma invoices using Excel.
  • Maintain customer records and follow-up details in Excel or CRM.
  • Coordinate with internal teams for order processing and client updates.
  • Ensure timely responses and follow-ups with customers.

Requirements:

  • Good communication skills (both verbal and written).
  • Proficiency in Microsoft Excel (basic formulas, formatting, etc.)
  • Experience in preparing quotations and proforma invoices is preferred.
  • Ability to manage time efficiently and work independently.
  • Basic knowledge of customer service etiquette.

Preferred Qualifications:

  • Prior experience in telecalling, sales coordination, or customer support.
  • Familiarity with CRM tools is a plus.

Salary:

Based on interview

Benefits:

  • Friendly and supportive work environment
  • Growth opportunities
  • [Include any additional benefits: Incentives, Bonuses, Flexible timing, etc.]

Job Types: Full-time, Fresher

Pay: ₹8, ₹26,389.28 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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