Service Executive

4 days ago


Birgaon Raipur Chhattisgarh, India G K Sons Automobile Pvt Ltd Full time ₹ 13,20,000 - ₹ 1,80,00,000 per year

A Service Executive is a professional responsible for handling customer service, resolving issues, maintaining customer relationships, and ensuring that customers receive smooth and satisfactory service from the company.

Service Executive –

Designation: Service Executive

Department: Service / Customer Support

Key Responsibilities

Handle customer queries and complaints professionally.

Coordinate with internal teams to resolve service issues.

Maintain customer records and service reports.

Ensure timely service delivery and customer satisfaction.

Follow up with customers to ensure issues are resolved.

Provide product/service information when required.

Prepare daily/weekly service performance reports.

Skills Required

Good communication skills

Problem-solving ability

Basic computer knowledge (MS Office)

Customer handling skills

Positive attitude and teamwork

Qualification

Graduate/B.Com

Experience: Fresher or experienced

Job Types: Full-time, Permanent

Pay: ₹11, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Birgaon, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Accounts: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person



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