Customer Service Assistant in microfinance company
2 days ago
We are looking for a Client Support Executive to join our growing microfinance organization. The ideal candidate will have 1–2 years of relevant experience in NBFCs, microfinance, or money lending companies, and a good understanding of financial products and customer service. Basic proficiency in MS Word, PowerPoint, and Excel is essential. Candidates with a background or knowledge in finance or banking will be preferred.
Preferred Qualifications:
- Experience working in rural or semi-urban microfinance settings.
- Understanding of basic loan cycle, collections, and credit assessment.
- Knowledge of local languages (if applicable) for client interaction.
- Familiarity with microfinance operations, lending processes, and documentation.
Key Responsibilities:
- Handle customer queries and service requests via phone, in person, or electronically.
- Maintain accurate records of client interactions, transactions, and follow-ups.
- Assist in onboarding of new clients – documentation, KYC, and loan processing.
- Guide customers about loan products, repayment schedules, and other financial services.
- Coordinate for loan processing, collections, field officers
- Data entry related to client servicing.
- Maintain and update client data in MS Excel and internal CRM/software.
- Prepare basic reports, presentations, and summaries for team or management using Word, Excel, and PowerPoint.
- Help in recovery or collections support when required.
- Ensure compliance with internal policies and regulatory guidelines (RBI/NBFC norms).
Job Types: Full-time, Permanent
Pay: ₹10, ₹25,000.00 per month
Work Location: In person
-
Company Secretary
2 days ago
Vidhyadhar Nagar, Jaipur, Rajasthan, India MARS AGRO BIOTECH PRIVATE LIMITED Full time ₹ 1,00,000 - ₹ 2,50,000 per yearNeed a fresher for CS Executive profile in a growing startup in the microfinance sectorQualifications:CS (Company Secretary) qualification – Fresher (0–1 year experience).Good understanding of Companies Act and basic corporate laws.Strong drafting, communication, and analytical skills.Proficiency in MS Office (Word, Excel, PowerPoint).Roles and...
-
Accounts Executive
16 hours ago
Vidhyadhar Nagar, Jaipur, Rajasthan, India MARS AGRO BIOTECH PRIVATE LIMITED Full time ₹ 88,800 - ₹ 6,00,000 per yearAccount Executive – NBFC / Microfinance (Money Lending Focus) Vidhya Dhar Nagar, Jaipur, RajasthanSalary as per experience in relevant related sector based on industry norms.Graduation required in any discipline (Commerce, B.Com, BBA, or equivalent preferred)1–2 years experience in NBFCs, microfinance, money lending, or related financial operationsOpen...
-
Customer Service Executive
1 week ago
Jhotwara, Jaipur, Rajasthan, India Aces Company Full timeCustomer Executive **Overview**: The Customer Executive will provide essential administrative and customer support to the team. This role requires strong communication skills, attention to detail, and the ability to multitask. **Key Responsibilities**: - **Customer Support**: - Respond to customer inquiries and resolve issues promptly. - Assist customers...
-
Sales Assistant Girls Only
2 weeks ago
Vidhyadhar Nagar, Jaipur, Rajasthan, India Next Big Technology(NBT) Full time**Key Responsibilities**: - Assist the sales team with daily activities, including customer inquiries and order processing. - Provide information about the company’s products/services to customers. - Help manage and maintain records of customer data, sales reports, and leads. - Coordinate with the team to ensure smooth sales operations. - Offer post-sales...
-
Customer Service Executive
5 days ago
Vidhyadhar Nagar, Jaipur, Rajasthan, India Futuresys Technologies Pvt Ltd Full time**Job Description: Customer Service Executive** At Futuresys Technologies we seek passionate, enthusiastic, competent learner about technology. As a Customer Service Executive, you need to understand customers need and providing them with an exclusive customer service experience by ensuring sales and after sales services with technical support while...
-
Customer Service Assistant
3 days ago
Jaipur, Rajasthan, India PUNO - The Adventure Park Full time**Court Monitor** **Department** Operation **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 6 months. **Reports to** Operation Manager **Time** 11:00 am -9:00 pm **Week Off** Any 1 day from Mon to Thursday (No week of Fri, Sat & Sun) **Roles & Responsibilities** - Reach office on time - Be Well dressed Groomed & Clean Shaved. -...
-
Customer Service Assistant
3 days ago
Jaipur, Rajasthan, India 10x Growth Accelerator Full time**Work Mode**: Work From Office **Job Details** - **Location**: Mansarovar, Jaipur - **Number of Positions**: 20 agents - **Salary Range**: ₹30,000 to ₹35,000 per month - **Experience**: Minimum 6 months in customer support - **Qualification**: Graduate - **Skillset Required**: Excellent communication skills in English **Key Responsibilities** - Handle...
-
Customer Service
1 week ago
Jaipur, Rajasthan, India IMS Group Full timeAbout Company IMS People is an Offshore Recruitment Services company We help staffing firms globally with our extensive range of tailored services From recruitment administrative services to accounting support property preservation services and bespoke one-off creative solutions we empower our clients to gain a commercial advantage in their marketplaces We...
-
Customer Service Executive
1 week ago
Jaipur, Rajasthan, India OUTREACH INTERGRATED SERVICES PVT LTD Full timeA telemarketer's job involves making outbound calls to potential customers with the aim of promoting or selling a product or service. Here's a general job description for a telemarketer: Job Overview: - As a telemarketer, you will be responsible for reaching out to individuals or businesses over the phone to introduce and sell products or services. Your goal...
-
Customer Service Representative
2 weeks ago
Ashok Nagar, Jaipur, Rajasthan, India GET MARKETED Full timeAs a Customer Service Representative, you will be the primary point of contact for our customers, providing timely assistance and resolving inquiries related to our IT and electronic products and services. You will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued clients. **Key...