human resource generalist

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Roles & Responsibilities

This is your chance to work with the people who are leading the cloud revolution. You'll bring fresh insight to projects that are changing lives around the world.

As a Senior Analyst, HR Services, You Will

• Work as a key member in JAPAC HR Services
• Work with other regional process counterparts, partners, collaborators, Country HRs, Business HRs, HR Privacy & Security, and Audit teams to standardize, simplify and automate HR operational processes and services
• Lead minimum two processes of employee lifecycle for 19 countries in JAPAC
• Be the first point of contact for Oracle Employees pertaining to operations support, including but not limited to pre/onboarding, employment letters, personal and employment data changes in Oracle HCM, exit pack, HR systems and tools
• Analyze data on given processes to produce trends and identify/plan improvement areas
• Lead/support in implementing process efficiencies and improvements. Identify and promote standard methodologies, and maintenance of process documentations
• Supply or lead projects that will improve customer experience, processes and systems in the global HR Organization by partnering with cross regional and functional teams
• Act as Process Owner for assigned processes
• Handle requests in Oracle Service Cloud ticketing system and meet the Service Level Agreement
• Respond accurately, expertly, and timely to all requests
• Ensure knowledge has been collected, organized, and shared timely
• Build and maintain effective relationships with stakeholders
• Make improvements and adjustments to optimize operational excellence and customer experience
• Ensure data privacy and Oracle data standards
• Partner with management and key stakeholders to process sophisticated, confidential, time sensitive data, as well as provide timely and relevant communication, where applicable
• Make recommendations, participate in UAT testing, Internal and External Audit, where applicable, implement systems and process improvements
• Supply independently on a variety of processes, with some assistance and normally receive general instructions on routine work
• Work on problems of moderate scope where analysis of situations requires a review of a variety of factors
• Exercise judgment within defined procedures and practices to resolve appropriate action
• Develop professional expertise, and apply company policies and procedures to resolve a variety of issues
• Assist others using your own expertise
• Lead daily operations - including processing and handling complex, confidential, and time sensitive human resources related data
• Look for problem trends, and seek opportunities for process improvement
• Work and collaborate globally, standardizing, simplifying and automating HR operational processes and services
• Perform additional related tasks and duties as needed

Required Skills/Experience
Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• Process improvement, training, communication and project management skills
• Excellent problem solving, critical thinking, and analytical skills
• Comfortable with full Microsoft office suite, HCM, and other Oracle Cloud applications
• High attention to detail and the perseverance to pursue data anomalies
• Strong internal client facing skills with a flexible communication style and the ability to communicate sophisticated concepts and analytics in a structured manner
• Passionate about trouble shooting data issues to identify strategic solutions
• Believe that no jobs are too big; no problems are too sophisticated
• Communicate effectively – directly and succinctly – across cubicles, organizational boundaries and cultures
• Volunteer for new experiences, learning opportunities and to help others
• Supply and may lead process improvement ideas and innovation
• At least 5-8 years of experience working in a data intensive environment, preferably in human resources, where data entry, record auditing and report generation are primary functions of your role
• Proficiency in Japanese is mandatory, to work with multiple regional stakeholders in Japan, where communication is conducted mainly in Japanese