Hiring Int Voice @ Bangalore Sal- Rs 4.75 LPA For Call
1 week ago
Greetings from KVC CONSULTANTS LTD.
Hiring for IT MNC for Customer Support Executive for Bangalore LEADING MNCs --
FOR BANGLORE -
Candidates residing in Bangalore may apply for the same & outstation candidates need to relocate.
Process -- International Voice Customer Support Associate -- INTERNATIONAL
Eligible:- Freshers/Experinced Both can apply
UG/Grads both Eligible.
Salary Upto Rs 3.00 LPA (Freshers)
For Experienced it can go Upto Rs 4.75 LPA
5 days working / Cabs available / rotational shifts
Roles and Responsibilities in an International Voice Customer Support Process BPO---
Customer Interaction:
Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner.
Address customer concerns and provide relevant solutions, ensuring satisfaction.
Issue Resolution:
Identify customer problems or concerns and offer timely and effective solutions.
Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed.
Adherence to Scripts:
Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions.
Adapt communication style to fit the customers needs while maintaining service standards.
Quality Assurance Compliance:
Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.
- Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.).
FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS-
or WA with resume and profile interested & location .
Devika
Yagyanshi
Simran
##KVC CONSULTANTS LTD##
##NO PLACEMENT CHARGES##
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