Customer Care Executive
3 days ago
The Customer Care Executive is responsible for ensuring excellent customer service by assisting clients, addressing inquiries, resolving complaints, and maintaining a positive company image. The role involves handling both in-person and telephonic interactions while ensuring customer satisfaction and promoting company products and services.
Greet and assist customers courteously, ensuring a positive experience.
Handle customer inquiries, requests, and complaints promptly and professionally.
Maintain up-to-date knowledge of products, services, and company policies.
Coordinate with internal departments (sales, service, accounts, etc.) to resolve issues effectively.
Manage customer records and update information accurately in the system.
Handle billing, payments, and documentation as required.
Follow up on customer feedback to ensure satisfaction and service improvement.
Support promotional and customer engagement activities as directed by management.
Prepare and maintain daily reports related to customer service operations.
Adhere to company standards, policies, and ethical practices in all interactions.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Technical support: 1 year (Required)
- total work: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- Malayalam (Preferred)
- English (Preferred)
Work Location: In person
-
Customer Care Executive
2 weeks ago
Tiruvalla, Kerala, India AISWARYA WHEELS Full time ₹ 2,40,000 per yearThe Customer Relation Executive (CRE) is responsible for ensuring a superior customer experience at the service outlet. The role involves handling customer queries, managing service appointments, coordinating with the workshop team, ensuring timely vehicle delivery, and maintaining strong customer relationships to improve retention and satisfaction. Service...
-
customer care officer
5 days ago
Tiruvalla, Kerala, India 3c8c5018-ed5d-45c5-a10c-d4dd0862029f Full time ₹ 96,000 - ₹ 1,20,000 per yearJob Vacancy: Customer Care Officer (Telecalling)Location: BSS GREEN LIFE,DDRC BUILDING, OPP GENERAL HOSPITAL, PATHANAMTHITTA 689645Company: BSS GREEN LIFESalary: 8k to 10 k + IncentivesWorking Hours: 9:00 AM – 5:30 PM or 9:30 AM – 6:00 PMLocation Preference: Candidates residing within 15 km of our office will be preferred.Please share cv if interestedJob...
-
Customer Relations Executive
2 weeks ago
Tiruvalla, Kerala, India SS TVS Full time ₹ 1,50,000 - ₹ 2,00,000 per yearWe are hiring for Customer Relationship Executive Experience : Candidates with 0-5 yr of experience can apply .Location : PathanamthittaInterested candidates can send your resume to OR Roles and Responsibility :Building and maintaining strong customer relationships through excellent communication and service.Identifying customer needs and providing tailored...
-
Customer Relation Executive
3 days ago
Tiruvalla, Kerala, India SS HYUNDAI, ADOOR Full time ₹ 1,44,000 - ₹ 1,92,000 per yearWe are hiring Customer Relation Executive for SS Hyundai PathanamthittaFemale Candidates can only apply.Experience : 0-5 yr ExpFreshers can also apply.Should have basic excel knowledge.Share your Resume or Contact : , Key ResponsibilitiesGreet clients, visitors, and guests warmly.Handle inquiries by answering questions and providing necessary...
-
Customer Relation Executive
2 weeks ago
Tiruvalla, Kerala, India wenyu event planners pvt ltd Full time ₹ 1,80,000 - ₹ 5,40,000 per year* Strong communication and interpersonal skills.* contact customer inquiries via phone, email, chat, or in person.* Respond promptly and professionally to customer complaints, questions, and feedback.* Provide detailed information about services, pricing, and policies.* Build and maintain long-term relationships with customers to promote loyalty.* Understand...
-
Customer Relation Executive
5 days ago
Tiruvalla, Kerala, India Kumar audit Associates Full time ₹ 2,16,000 per yearHandle customer inquiries and complaints professionally.Build and maintain strong relationships with clients.Ensure customer retention through effective engagement and follow-up.Manage and update customer databases for accuracy and privacy compliance.Prepare timely reports and analyze customer interaction data to drive improvements.Communicate effectively...
-
Customer Service Executive
1 week ago
Tiruvalla, Kerala, India Muthoot FinCorp (MFL) Full time ₹ 4,00,000 - ₹ 6,00,000 per year•To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products...
-
Saree Sales Executive
5 days ago
Tiruvalla, Kerala, India ORANGE FAMILY WEDDING STORE Full time ₹ 2,40,000 - ₹ 3,00,000 per yearResponsibilitiesGreet and assist customers in selecting saree products.Maintain in-depth knowledge of saree designs, fabrics, and trends.Achieve and exceed sales targets.Build and maintain customer relationships.Handle customer inquiries and complaints professionally.Keep the sales floor organized and visually appealing.Conduct product demonstrations and...
-
Customer Relationship Officer
3 days ago
Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 2,40,000 - ₹ 4,80,000 per yearJob SummaryThe Customer Relationship Executive is responsible for managing customer interactions, ensuring customer satisfaction, resolving queries, and contributing to customer retention and business growth. The role involves building strong relationships with clients, understanding their needs, and coordinating with internal departments to deliver seamless...
-
Customer Relationship Executive
1 week ago
Tiruvalla, Kerala, India Eminent Edu Skills Full time ₹ 2,40,000 - ₹ 3,60,000 per yearPrimary Role:To build and maintain strong relationships with students, parents, and other stakeholders, ensuring satisfaction and smooth communication between the institute and its clients.Key Job Duties & Responsibilities:1. Student & Parent InteractionAct as the primary point of contact for inquiries, admissions, and support.Respond promptly to calls,...