Customer Care Executive

2 days ago


Tiruvalla, Kerala, India BHIMA JEWELS PVT LTD Full time ₹ 2,40,000 per year

The Customer Care Executive is responsible for ensuring excellent customer service by assisting clients, addressing inquiries, resolving complaints, and maintaining a positive company image. The role involves handling both in-person and telephonic interactions while ensuring customer satisfaction and promoting company products and services.

Greet and assist customers courteously, ensuring a positive experience.

Handle customer inquiries, requests, and complaints promptly and professionally.

Maintain up-to-date knowledge of products, services, and company policies.

Coordinate with internal departments (sales, service, accounts, etc.) to resolve issues effectively.

Manage customer records and update information accurately in the system.

Handle billing, payments, and documentation as required.

Follow up on customer feedback to ensure satisfaction and service improvement.

Support promotional and customer engagement activities as directed by management.

Prepare and maintain daily reports related to customer service operations.

Adhere to company standards, policies, and ethical practices in all interactions.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Technical support: 1 year (Required)
  • total work: 1 year (Required)
  • Customer service: 1 year (Required)

Language:

  • Malayalam (Preferred)
  • English (Preferred)

Work Location: In person



  • Tiruvalla, Kerala, India Kumar audit Associates Full time ₹ 2,16,000 per year

    Handle customer inquiries and complaints professionally.Build and maintain strong relationships with clients.Ensure customer retention through effective engagement and follow-up.Manage and update customer databases for accuracy and privacy compliance.Prepare timely reports and analyze customer interaction data to drive improvements.Communicate effectively...


  • Tiruvalla, Kerala, India Muthoot FinCorp (MFL) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    •To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers •Achieve desired level of productivity to meet & contribute towards branch profitability targets. •Promotes the products...


  • Tiruvalla, Kerala, India Naga Auto Ventures ( Authorized Main Dealer of TVS Motor Company at Thiruvalla ) Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Wanted: Front Office Executive (Female) – Naga TVS, Perumthuruthy Jn, ThiruvallaAre you confident, outgoing, and love talking to people? Do you enjoy guiding customers and helping them make the right choices? We are looking for smart and presentable female Front Office Executives to join our vibrant team at Naga TVS – the biggest TVS showroom in...


  • Tiruvalla, Kerala, India Study Abroad Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    The leading overseas education consultants is looking for Student Counsellor for Immediate Appointment at their Thiruvalla .The candidate should be Graduate / Post Graduate with excellent communication and customer care skills. Experience in the similar industry preferred. Freshers also considered as trainees. Remuneration would be the best in the...

  • Sales Executive

    2 days ago


    Tiruvalla, Kerala, India Muthoot Finance Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for energetic and passionate Sales Executives to join our team. The ideal candidate should have good communication skills and a strong interest in automobile sales.Responsibilities:Attend walk-in customers and explain vehicle features, offers, and finance optionsAchieve monthly sales targetsFollow up with leads and potential...


  • Tiruvalla, Kerala, India Alpha Ayurveda Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Online sales ExecutiveLocation: PandalamCompany: Ayurdan Ayurveda HospitalJob Type: Full-timeExperience: 2+ Years Experience in FMCG and Pharma SalesJob Summary:We are seeking an experienced and enthusiastic Online Sales Executive with at least 2 years of proven success in sales to join our dynamic team. You will be responsible for reaching out to...


  • Tiruvalla, Kerala, India SS HYUNDAI, ADOOR Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    We are hiring Vehicle Registration Executive for SS Hyundai PathanamthittaContact: or Experienced or Freshers can apply.Number of Openings: 1Must have basic knowledge in Excel.Male candidates can only apply.Job Responsibilities:Customer Interaction: Greet and assist customers with registration processes.Documentation: Handle all paperwork related to vehicle...


  • Tiruvalla, Kerala, India Computer training center Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Looking for smart & result oriented candidates as Business Development Executive for an educational institution at Pandalam.We are seeking a motivated and outgoing Field Marketer to promote our institution's educational programs and offerings directly to potential customers through face-to-face interactions and other field-based marketing activities. The...


  • Tiruvalla, Kerala, India JMJ finance Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Personal Loan Collection ExecutiveDepartment: CollectionsLocation:PathanamthittaJob Summary:The Personal Loan Collection Executive is responsible for recovering overdue payments on personal loan accounts through regular follow-ups, field visits, and negotiations, while maintaining good customer relationships and ensuring compliance with company...


  • Tiruvalla, Kerala, India BHIMA JEWELS PVT LTD Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Bhima Jewels Hiring – Sales Trainee/Sales ExecutiveLocation: Thiruvalla (male candidates only)Experience Required: Freshers/1-2 YearsJob OverviewCounter maintenance, display, and Item passClean the counters at the time of opening & closing•Involve in Item pass - for opening & closing•Supports in Showroom closing.•Arranges & displays the...