Service Project Coordinator

7 days ago

Gurgaon, Haryana, India AVI-SPL Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Long Description

Job Summary

  • Coordination of Preventative Maintenance cases for Customer Care contracts.

Essential Duties and Responsibilities

  • Review Preventative Maintenance Visit (PMV) cases placed into your ownership and coordinate through closure status
  • Update established work orders with template verbiage for problem description and dispatch detail
  • Client communication via phone and email, to determine room availability
  • Internal and Vendor communication via phone and email, for successful dispatching
  • Scheduling of dispatches via ServiceNow or WorkMarket
  • Assess case risks and issues and provide solutions where applicable
  • Escalate risks and noted issues to Management if out of coordinator scope
  • Ensure cases adhere to framework and documentation is maintained for each case
  • Provide administrative support as needed
  • Document and notify proper team members of any changes, adds or deletions to contractual room listing
  • Phone support for incoming calls regarding Preventative Maintenance scheduling
  • Monitor PMV Scheduling Microsoft email inboxes for inquiries and scheduling
  • Proactively provide feedback, communication and follow up information in a timely and professional manner
  • Final case closure notification and completed documentation correspondence
  • Maintain professional timely responses and flow for open projects as assigned

Other duties assigned as needed

Skills and Abilities

  • Ability to balance multiple tasks with changing priorities
  • Ability to work and think independently and ensure meeting deadlines
  • Strong organizational skills and excellent attention to detail
  • Must have clear and professional communication skills (written and oral) both internally and externally
  • Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
  • Demonstrated customer service focus and client communication skills
  • Ability to handle sensitive and confidential information
  • Proficient with Microsoft Office (Word, Excel, Outlook)

Education and/or Experience

  • Minimum of a high school diploma or equivalent
  • Minimum 1-year similar Project Coordinator experience preferred

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Physical Requirements

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. 

  • This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment

Direct Reports

  • This position does not have any direct reports

Work Hours

AVI-SPL reserves the right to alter work hours, and work location as deems necessary

AVI-SPL is an Equal Opportunity Employer/AA/Disabled/Veteran ProtectedVEVRAA Federal Contractor

  • Project Coordinator

    2 days ago

    Gurgaon, Haryana, India EnFi Renewables Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEnFi Renewables provides comprehensive design and engineering consultancy services for the renewable energy solar sector, including rooftop, ground-mounted, floating solar, and BESS installations. We offer electrical, mechanical, and civil expertise to deliver cost-effective solutions globally. Our aim is to provide complete and tailored...

  • Senior Project Coordinator

    3 weeks ago

    Gurgaon, Haryana, India Voyants Solutions Full time

    Job Description- Reviewing and finalization of civil drawings in respect to the BOQs and getting the same finalized through architects for buildings and infrastructures.- Reviewing and finalization of tender documents scope of works, General conditions of contracts and special condition of contracts, approved makes, details specification for civil works.-...

  • Project Service

    1 week ago

    Gurgaon, Haryana, India Halliburton Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the...

  • Project Coordinator Signage

    2 weeks ago

    Gurgaon, Haryana, India Sparsa Digital Full time

    Job DescriptionKey Responsibilities:Project Execution Signage & LED Installations- Coordinate end-to-end execution of LED/digital signage projects (indoor/outdoor).- Collaborate with design, fabrication, logistics, and installation teams to ensure timely project delivery.- Prepare site readiness checklists, power/network requirements, and mounting...

  • Project Coordinator

    7 days ago

    Gurgaon, Haryana, India UtilitiesOne Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a detail-oriented and proactive Project Coordinator to join our growing team in Gurugram, India.At Utilities One, we are committed to delivering high-quality infrastructure solutions across the utilities, energy, and telecommunications sectors. As we expand our presence in India, we are looking for individuals who are passionate about...

  • Project Coordinator

    7 days ago

    Gurgaon, Haryana, India Utilities One Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a detail-oriented and proactive Project Coordinator to join our growing team in Gurugram, India.AtUtilities One, we are committed to delivering high-quality infrastructure solutions across the utilities, energy, and telecommunications sectors. As we expand our presence in India, we are looking for individuals who are passionate about...

  • Project Coordinator I

    2 weeks ago

    Gurgaon, Haryana, India Aon Full time

    Posting Description Job Title- IND Project Coordinator IWork Location- GurgaonShift Time - 8AM to 5PMRequired education and certifications critical for the role-Degree or relevant qualificationRequired years of experience -4-6 years of relevant experienceAON IS IN THE BUSINESS OF BETTER DECISIONSAt Aon we shape decisions for the better to protect and enrich...

  • Project Coordinator

    1 hour ago

    Gurgaon, Haryana, India SHEOWS Full time ₹ 35,000 - ₹ 4,50,000 per year

    Job Overview:The Project Coordinator will work closely with project teams, stakeholders, and partners to ensure the smooth and efficient delivery of various projects. This position involves assisting in project planning, tracking progress, managing resources, and ensuring adherence to timelines and budgets. The ideal candidate will be passionate about social...

  • Sales Project Coordinator

    1 week ago

    Gurgaon, Haryana, India SP Automation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSP Automation is a leading provider in the distribution and system integration of industrial automation components and systems. We are an authorized channel partner for well-known brands such as Phoenix Contact, Schneider Electric, Entes, EATON, Rishabh Instruments, Telergon, Trinity Touch, Hummel, BCH, Elmex, Partex Marking Systems,...

  • Project Coordinator

    2 days ago

    Gurgaon, Haryana, India G R Infraprojects Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role & responsibilitiesProject Planning and Coordination:Assist in the development of project plans, timelines, and budgets for transmission line projects.Coordinate and track all project activities, ensuring they align with project objectives, deadlines, and milestones.Facilitate the scheduling of project meetings and provide support for project progress...