Senior Project Manager

5 days ago

Cochin, Kerala, India Milestone Technologies, Inc. Full time ₹ 8,00,000 - ₹ 25,00,000 per year

About the Role:

We are seeking an experienced
Senior Project Manager
to join our dynamic team in
Cochin, Kerala
. The ideal candidate will have 15–18 years of overall experience in the IT industry, with at least 7–8 years of hands-on project management experience. You will be responsible for successfully leading complex IT projects across technologies like
Salesforce, Microsoft Azure, .NET, Data & AI
, and ensuring on-time, on-budget delivery while exceeding client expectations.

This role requires strong experience in managing
US-based customers
, excellent stakeholder communication, and proven expertise in delivering technology-driven solutions in a fast-paced service-oriented environment.

Key Responsibilities:

  • Lead and manage multiple end-to-end IT projects across various domains including
    Cloud (Azure)
    ,
    CRM (Salesforce)
    ,
    .NET applications
    , and
    Data & AI initiatives
    .
  • Act as the primary point of contact for
    US-based clients
    , ensuring strong customer relationships and high satisfaction levels.
  • Define project scope, goals, and deliverables that align with client expectations and business objectives.
  • Prepare detailed project plans, resource allocation, schedules, and budgets. Monitor and report on progress, risks, and issues.
  • Drive cross-functional collaboration between development, QA, DevOps, and business teams.
  • Manage project risks, proactively identify issues, and implement effective mitigation strategies.
  • Ensure adherence to company's project management frameworks, quality standards, and compliance requirements.
  • Conduct regular status meetings with internal teams and external stakeholders.
  • Mentor and guide junior project managers and team leads.
  • Participate in pre-sales activities including estimation, solutioning, and proposal development when needed.

Key Requirements:

  • 15–18 years of total IT experience
    , with
    7–8 years in a Project Manager role
    handling mid to large-scale IT projects.
  • Proven experience managing projects in technologies such as:
  • Salesforce CRM,
  • Microsoft Azure (PaaS/IaaS)
  • .NET Framework/Core
  • Data Engineering and AI/ML implementations
  • Strong experience managing
    US clients
    ; familiarity with US time zones, culture, and business expectations.
  • Excellent written and verbal communication skills; ability to convey technical information to non-technical stakeholders.
  • Proficiency in project management tools (JIRA, MS Project, Azure DevOps, etc.).
  • Strong understanding of Agile and Waterfall methodologies; certification in
    PMP, PRINCE2, or Scrum Master
    is a plus.
  • Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.

Preferred Skills:

  • Client-facing experience in an
    services or IT consulting environment
    .
  • Experience working with
    distributed teams across geographies
    .
  • Ability to handle multiple projects simultaneously with a focus on quality and delivery.
  • Strategic thinking and problem-solving abilities.

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